Admissions & Outreach Specialist

Rockdalehc; Covington (GA); On-site; USD 40,000 - 55,000; Full time

Job summary

Rockdalehc is seeking an Admissions Coordinator to coordinate the Admissions Department activities in pre-admission, admission, discharge and follow-up processes. The role focuses on ensuring efficient referrals, tours and smooth patient flow.

Responsibilities include coordinating referral approvals, conducting facility tours for prospective residents, maintaining an 80% conversion rate, and ensuring proper OBRA screening and care level approvals are completed.

Qualifications

• Two-year degree required; four-year degree preferred.
• Minimum of three (3) years experience in actual healthcare sales/marketing/insurance.
• Must have basic understanding of sales and marketing processes.
• Must be familiar with medical terminology.
• Proficient in Microsoft Office Products (Work, Excel, PowerPoint).

Responsibilities

• Coordinates resident/patient referral approval process.
• Conducts tours of facility with potential residents/patients and their family members.
• Ensures an 80% conversion ratio of tours to admissions.
• Ensures level of care approval obtained as indicated and OBRA screen (PASSAR, MIMR) is completed.
• Tracks pre-admission referral activity daily/weekly.
• Assists the Admissions Director with arrangements and confirmation of all admissions.
• Notifies departments of anticipated admission.
• Ensures specialized equipment is ordered as indicated from admissions screening and assessment.
• Reviews insurance contract content for need to obtain prior approval from authorized payer.
• Completes records and documentation in accordance with Company policy and State and/or Federal guidelines.
• Assists with facility sponsored events and family meetings to promote skilled services.

Skills

Sales & marketing processes

Medical terminology

Microsoft Office

Education

2-year degree

4-year degree preferred

Tools

Microsoft Office

Job description

Rockdalehc is seeking an Admissions Coordinator to coordinate the Admissions Department activities in pre-admission, admission, discharge and follow-up processes. The role focuses on ensuring efficient referrals, tours and smooth patient flow.

Responsibilities include coordinating referral approvals, conducting facility tours for prospective residents, maintaining an 80% conversion rate, and ensuring proper OBRA screening and care level approvals are completed.