Admissions & Outreach Director

Arcadia LTC; Dayton (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Arcadia LTC in Dayton, OH is seeking an Admissions and Marketing Coordinator to manage new resident admissions, ensure rooms are ready, and coordinate with hospitals to support a smooth transition. You will conduct admissions rounds within 72 hours, verify insurance, enter data into PCC, and drive local marketing events and calls to build community connections.

The role emphasizes strong communication, organization, and customer service as you partner with residents, families, and hospital

Qualifications

• Experience in admissions and marketing in healthcare settings.
• Knowledge of admissions process and insurance basics.
• Familiarity with PCC is a plus.
• Excellent communication and customer service skills.
• Ability to build relationships with hospital partners, residents and families.

Responsibilities

• Complete admission sign-ins and paperwork for new residents.
• Ensure rooms are ready before arrival.
• Round on new admissions in first 72 hours to address needs.
• Communicate with hospital liaison on referrals and admissions.
• Enter and maintain referral information in PCC.
• Verify insurance information, benefits, and authorization requirements.
• Coordinate pre-admission checks, including screenings and medication reviews.
• Invite residents/families to provide honest Google reviews within 72 hours.
• Plan and host two marketing events each month.
• Make two to four marketing calls daily as scheduling permits.
• Perform other duties as assigned.

Skills

Admissions experience

Marketing experience

Strong communication

Customer service

Organizational skills

Relationship building

Job description

Arcadia LTC in Dayton, OH is seeking an Admissions and Marketing Coordinator to manage new resident admissions, ensure rooms are ready, and coordinate with hospitals to support a smooth transition. You will conduct admissions rounds within 72 hours, verify insurance, enter data into PCC, and drive local marketing events and calls to build community connections.

The role emphasizes strong communication, organization, and customer service as you partner with residents, families, and hospital