Admissions Operations Supervisor & Data Lead

North Carolina Central University; Durham (NC); On-site; USD 38,000 - 49,000; Full time

Job summary

North Carolina Central University (NCCU) is seeking an Administrative Support Supervisor to oversee the processing of applications, manage admissions systems, and produce data for decision making. You will supervise operations staff and ensure accurate residency determinations for fee purposes.

The role requires an Associate degree and 2–5 years in higher education or a related field, with strong communication and data skills to support enrollment goals. On-site work in Durham, NC is expected.

Qualifications

• Associates Degree required.
• Minimum 2–5 years in higher education or admissions.
• Experience with complex administrative data systems (e.g., Banner) and supervisory experience is required.
• Excellent verbal and written communication skills.

Responsibilities

• Supervise processing of applications and transcripts.
• Manage the computer-based admissions system and data reports.
• Determine residency for fee purposes and develop electronic application forms.
• Coordinate with other offices to disseminate information to admitted students.

Skills

Verbal communication

Written communication

Data analysis

Customer service

Supervision

Education

Associates Degree

Tools

Banner System

Nolij

Clearinghouse

Job description

North Carolina Central University (NCCU) is seeking an Administrative Support Supervisor to oversee the processing of applications, manage admissions systems, and produce data for decision making. You will supervise operations staff and ensure accurate residency determinations for fee purposes.

The role requires an Associate degree and 2–5 years in higher education or a related field, with strong communication and data skills to support enrollment goals. On-site work in Durham, NC is expected.