Admissions Counselor [POOL]

NCCU Public Administration; Durham (NC); On-site; USD 31,000 - 39,000; Full time

Benefits offered by this job

Vacation leave

Health benefits

Paid holidays

Job summary

North Carolina Central University in Durham seeks an Admissions Counselor to support the Undergraduate Admissions Office in recruiting, evaluating, and enrolling a diverse student body.

The role requires strong verbal and written communication, the ability to travel frequently, and teamwork. A bachelor’s degree with at least 2 years of admissions experience is preferred, with the university offering comprehensive benefits and a supportive campus community.

Qualifications

• Bachelor’s degree with at least 2 years of admissions experience preferred.
• Experience in public contact, oral and written communication and interpretation of policies in higher education is preferred.
• Candidate must possess a valid driver’s license and be able to travel frequently.

Responsibilities

• Review and manage student applications including contacting applicants and ensuring on-time submission of required components.
• Assist in implementing recruitment strategies and outreach to diverse populations.
• Collaborate with staff to support enrollment goals and provide excellent customer service to applicants.

Skills

Verbal communication

Written communication

Public speaking

MS Office

Customer service

Time management

Teamwork

Education

Bachelor's degree

Tools

BANNER

DATATEL

Admission Pros

Job description

Posting Details

Position Information

Position/Classification Title Working Title Admissions Counselor [POOL] Position Number FLSA Exempt Appointment Type Tenure Track No FTE 1 = 40 hours/week, 12 months If time limited, duration date Department Hiring Range $31,200 - $39,076 EEO-1 Category Administrative Support Workers SOC Code 21-1012 - Educational, Guidance, School, and Vocational Counselors

Position Overview

Be an Eagle - Where Purpose Takes Flight! Are you ready to make an impact? At North Carolina Central University (NCCU), we are more than an institution—we are a community rooted in a legacy of excellence and transformation. A historically Black university located in Durham, North Carolina, also known as ‘The City of Medicine,’ NCCU has been a cornerstone of education since 1910, fostering innovation and progress.

Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement.

An opportunity awaits you at NCCU, where your purpose can take flight.

Visit NCCU.edu.

Employee Benefits

Employee Benefits available to NCCU permanent employees include the following and more:

• Accrued Vacation and Sick Leave
• Community Service Leave
• NC State – Health Benefits
• NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more
• 11-12 Paid Holidays
• Teachers and State Employees Retirement System (TSERS)
• Optional Supplemental Plans – 401k, 403b, 457b and 457
• Employee Assistance Program (EAP)
• Campus Recreation Center Discount
• University Bookstore Discount and more.

Primary Function of Organizational Unit

The Office of Undergraduate Admissions admits and serves an eligible, diverse student population regionally, nationally, and internationally. It embraces the university’s commitment to attain the quality of students who are able to matriculate and graduate. The Office of Undergraduate Admissions also maintains the integrity of the admissions process; thus ensuring efficient and systematic evaluation of credentials. Through multiple admissions strategies, the Office of Undergraduate Admissions works to ensure that eligible student have access to higher education.

Primary Purpose of Position

This position will support the Undergraduate Admissions Office’s commitment to recruiting, evaluating, and enrolling a talented and diverse student body that enables NCCU to achieve its mission.

Required Knowledge, Skills, And Abilities

Proven excellence in verbal and written communication. Ability to effectively present information in one-on-one settings, as well as in small and large group situations, to a variety of audiences. Ability to prioritize tasks, plan work within the larger contest of known program goals, make thoughtful decisions, and work independently on occasion. Proficiency in MS Office Applications, including Word, PowerPoint, and Excel. Experience in using a student information system (BANNER, DATATEL, Admission Pros, etc.). Demonstrated ability to work effectively both independently and as part of a team. Excellent customer service, oral communication, and interpersonal skills to deal effectively, with a broad range of administrators, staff, faculty, students, and visitors. Ability to handle multiple priorities and projects. Review and manage student applications including contacting applicants regarding procedure compliance, offering guidance, and to ensure on-time submission of required components. Possess the ability to implement recruitment strategies. Demonstrated commitment to working with diverse populations. Ability to maintain accuracy and confidentiality of all information, files, and records via the BANNER system preferred. Be able and willing to travel frequently.

Minimum Education/Experience

Bachelor’s degree with at least 2 years of admissions experience preferred. Degree must be received from an appropriately accredited institution. Experience involving public contact, oral and written communication and the interpretation of policies and procedures preferable in higher education, the field of teaching, student services or a related educational capacity is preferred. Candidate must possess a valid driver’s license

Licenses or Certification required by Statute or Regulation

None

Pre-Employment Requirement

Pre-Employment Requirements

• You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application.
• Applicants seeking Veteran’s Preference must attach a DD 214 form or those seeking National Guard Preference must attach as NG23A form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting.
• Final candidates are subject to criminal background checks, and education/license verification prior to employment.
• North Carolina Central University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Equal Opportunity Employer

Consistent with the policy of the State of North Carolina, North Carolina Central University (NCCU) reaffirms that it has been, and will continue to be, the policy of this University to be an equal opportunity employer. North Carolina Central University is committed to providing educational opportunities and prohibits discrimination against students, applicants, employees, or visitors based on race, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status. Any individual alleging discrimination based on sexual orientation cannot grieve beyond the University’s internal grievance process. In keeping with this policy, and to further the principle of equal opportunity, all other personnel matters such as recruitment