Admissions Officer

University Support Services, LLC; Englewood (CO); Híbrido; USD 57.000 - 60.000; Jornada completa

Descripción de la vacante

Medforth Global Education (MGE) supports Rocky Vista University (RVU) as an Admissions Officer. Based at RVU’s Colorado or Montana campus, the role guides prospective, applicant, and accepted students through the admissions journey from submission to matriculation.

The position works within MGE’s admissions structure while collaborating with RVU programs, faculty, staff, and campus partners to achieve enrollment goals. Salary range applies.

Formación

• Bachelor’s degree required; degree in education, business, marketing, human services, or a related field preferred.
• Three to five years of experience in higher education admissions, recruitment, enrollment, student services, or a related customer-facing field strongly preferred.
• Experience managing applicant relationships and high-volume administrative workflows preferred.

Responsabilidades

• Serve as a primary point of contact for prospective, applicant, and accepted students across assigned RVU programs.
• Provide accurate information about RVU programs, admissions requirements, timelines, curriculum, outcomes, and financial considerations.
• Build relationships through timely email, phone, Zoom, and in-person communication.
• Help students understand application steps, outstanding requirements, and enrollment next steps.

Educación

Bachelor’s degree

Three to five years in higher education admissions

Experience managing applicant relationships

Herramientas

Salesforce

Microsoft Office

Descripción del empleo

Admissions Officer

Medforth Global Education (MGE) | Rocky Vista University (RVU) | Admissions & Recruitment

Location

Colorado Campus (Englewood, CO) or Montana Campus (Billings, MT)

Department

Admissions & Recruitment

Reports to

Associate Director of Admissions

Employment

Full-time

Position Summary

The Admissions Officer is a member of the Medforth Global Education (MGE) Admissions team, assigned to support Rocky Vista University (RVU). Based at RVU’s Colorado or Montana campus, the Admissions Officer guides prospective, applicant, and accepted students through the admissions journey, providing a responsive, student-centered experience from application submission through matriculation. The position works within MGE’s admissions structure while collaborating closely with RVU programs, faculty, staff, and campus partners to support university enrollment goals.

Essential Functions

Applicant Advisement & Student Experience

• Serve as a primary point of contact for prospective, applicant, and accepted students across assigned RVU programs.
• Provide clear, accurate information about RVU programs, admissions requirements, timelines, curriculum, outcomes, and relevant financial considerations.
• Build supportive relationships through timely email, phone, Zoom, and in-person communication.
• Help students understand application steps, outstanding requirements, and next steps toward enrollment.

Application Review & Management

• Review submitted applications for completeness and compliance with published program requirements.
• Track outstanding application materials, communicate directly with applicants about missing items and deadlines, and advance eligible, complete files through the admissions process.
• Coordinate supplemental application invitations and subsequent processing according to established RVU procedures.
• Monitor admitted students and support completion of enrollment requirements to reduce attrition before matriculation.

Collaboration & Enrollment Support

• Partner with RVU recruitment staff, program leadership, and university departments including Financial Aid, Registrar, Bursar, and Student Services.
• Support applicant events, interviews, orientations, and enrollment activities as assigned.
• Work collaboratively across the Colorado, Montana, and Utah campuses and other RVU programs as needed.

CRM, Communication & Accountability

• Maintain complete, accurate, and timely applicant records and communications in Salesforce and related admissions systems.
• Respond to applicant inquiries within 24-48 hours and elevate complex issues appropriately.
• Manage an assigned applicant portfolio, track progress toward enrollment goals, and identify barriers requiring follow-up.
• Provide cross-coverage for RVU admissions operations and complete additional projects assigned by MGE admissions leadership.

Knowledge, Skills & Abilities

• Strong commitment to student-centered service and inclusive, respectful communication.
• Excellent written and verbal communication and relationship-building skills.
• Strong attention to detail, organization, independent judgment, and ability to manage competing deadlines.
• Comfort using Salesforce or similar CRM platforms, application systems, and Microsoft Office tools.
• Ability to collaborate effectively with faculty, staff, and applicants across multiple programs and campuses.

Qualifications

• Bachelor’s degree required; degree in education, business, marketing, human services, or a related field preferred.
• Three to five years of experience in higher education admissions, recruitment, enrollment, student services, or a related customer-facing field strongly preferred.
• Experience managing applicant relationships and high-volume administrative workflows preferred.

Work Environment, Hours & Travel

• Position is based on-site at RVU’s Colorado campus in Englewood or Montana campus in Billings.
• Full-time position; standard schedule Monday through Friday, 8:00 a.m. to 5:00 p.m., with flexibility for occasional evening and weekend activities.
• After the first 90 days of employment, a hybrid work schedule of three days on campus and two days remote per week is acceptable, based on departmental needs and supervisor approval.
• Occasional travel may be required for admissions events, orientations, training, or campus activities.
• Work involves sustained computer use, virtual meetings, and a high-volume admissions environment.

Key Outcomes

• Applicants receive accurate, timely, supportive guidance throughout the admissions journey.
• Application files are processed accurately and efficiently, with consistent follow-up on outstanding requirements.
• Admissions communications and applicant progress are documented in Salesforce.
• Admitted students are supported through enrollment, helping minimize melt and improve matriculation readiness.

This description summarizes the role within Medforth Global Education supporting Rocky Vista University and may be adjusted to meet the ongoing needs of MGE and RVU.

The anticipated salary range for this position is $57,000 - $60,000 USD per year. The final salary offered may vary and will be determined based on factors such as job-related knowledge, skills, experience, location, and education of the successful candidate.

USS is an equal opportunity employer. As such, it is company policy to fill positions with qualified candidates regardless of race, color, sex (including sexual orientation and gender presentation), age, religion, ancestry, national origin, citizenship status, pregnancy, marital status, medical condition, genetic information, disability, status in the Uniformed Services of the United States (including veteran status) or status as a victim of domestic violence, except where there is a bona fide occupational qualification. This policy protects applicants and employees from discrimination in the hiring process.