Assistant Director, Admissions

University Support Services, LLC; Englewood (CO); Ibrido; USD 67.000 - 70.000; Tempo pieno

Descrizione del lavoro

Rocky Vista University (RVU) invites an Assistant Director of Admissions to lead and oversee admissions for PA, DNAP, DVM, and other programs within Medforth Global Education’s portfolio. The role ensures smooth admissions lifecycle execution, strong partnerships with academic leaders, and enrollment progress across RVU programs.

The position reports to the Executive Director, Admissions & Recruitment and supports staff development, process improvements, and a high-quality applicant experience

Competenze

• Leadership and coaching experience in higher education admissions.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to build relationships with academic leadership and stakeholders.
• Data-driven mindset for monitoring enrollment trends.
• Knowledge of admissions operations and lifecycle.
• Experience with CRM systems; Salesforce preferred.
• Strong organizational and problem-solving abilities.
• Ability to collaborate across programs, campuses, and functions.

Mansioni

• Provide day-to-day leadership for admissions activities across PA, DNAP, DVM, and other programs.
• Oversee admissions processes from application through matriculation.
• Develop admissions timelines, workflows, procedures, and communications.
• Coordinate applicant review, interview, and Admissions Committee processes.
• Ensure activities align with policies, accreditation, and standards.
• Monitor enrollment targets and address concerns or opportunities.
• Supervise staff and support ongoing development.
• Collaborate with leadership on recruitment and program initiatives.

Conoscenze

Leadership & coaching

Interpersonal communication

Written communication

Relationship building

Data-driven mindset

Admissions operations

CRM systems

Organizational skills

Cross-program collaboration

Formazione

Bachelor’s degree

Master’s degree preferred

Strumenti

Salesforce

Descrizione del lavoro

Assistant Director, Admissions

Assistant Director of Admissions

Medforth Global Education (MGE) | Rocky Vista University (RVU) | Admissions & Recruitment

Location Colorado Campus (Englewood, CO) or Montana Campus (Billings, MT)

Department Admissions & Recruitment

Reports to Executive Director, Admissions & Recruitment

Employment Full-time

Position Summary

The Assistant Director of Admissions serves in a key leadership role within the Admissions and Recruitment department at Rocky Vista University (RVU), operating within the MGE organizational structure. This position provides day-to-day leadership and oversight for assigned professional programs, including Physician Assistant (PA), Doctor of Nurse Anesthesia Practice (DNAP), Doctor of Veterinary Medicine (DVM), and additional programs as assigned.

The Assistant Director is responsible for ensuring effective execution of the admissions lifecycle, maintaining strong partnerships with academic program leadership, monitoring applicant and enrollment progress, and ensuring admissions processes align with University policies, MGE operational standards, and institutional enrollment goals.

As the professional program portfolio grows, the Assistant Director supervises assigned Admissions staff and collaborates with Admissions and Recruitment leadership to support consistent processes, a high-quality applicant experience, and successful enrollment outcomes across RVU programs.

Essential Functions

Program Admissions Leadership & Enrollment Accountability

• Provide day-to-day leadership and oversight for admissions activities for PA, DNAP, DVM, and other assigned programs
• Manage program-specific admissions processes from application through review, interviews, admissions decisions, deposits, pre-matriculation, and matriculation
• Develop and maintain admissions timelines, workflows, procedures, and communications for assigned programs
• Coordinate applicant review, interview, selection, and Admissions Committee processes as applicable
• Ensure admissions activities align with University policies, program requirements, accreditation expectations, and established admissions standards
• Monitor applicant progression and progress toward established enrollment targets, identifying concerns or opportunities requiring action
• Oversee applicant and accepted-student follow-up efforts to support enrollment goals and a high-quality applicant experience
• Identify operational challenges, enrollment risks, and opportunities for improvement and implement or recommend appropriate actions
• Serve as the primary Admissions liaison to academic leadership for assigned programs

Team Leadership & Development

• Directly supervise Admissions staff assigned to professional program admissions, providing day-to-day guidance, coaching, and performance management
• Support onboarding, training, and ongoing professional development of assigned staff
• Establish expectations for application processing, applicant service, communications, documentation, and follow-up
• Serve as the first leadership escalation point for complex applicant or program-specific situations
• Assist with workload balancing, scheduling, and coverage planning to ensure continuity during peak admissions cycles and staff absences
• Foster a collaborative, supportive, and accountable team culture focused on applicant experience and enrollment outcomes

Applicant Experience & Operational Oversight

• Ensure applicants and accepted students receive consistent, timely, and high-quality service throughout the admissions process
• Monitor application flow, applicant progression, incomplete applications, admitted-student follow-up, and pre-matriculation activities for assigned programs
• Ensure accurate and timely applicant data and record maintenance in Salesforce, centralized application services, and related systems
• Monitor the quality, accuracy, and timeliness of applicant communications
• Identify workflow inefficiencies or recurring challenges and implement or recommend process improvements as appropriate
• Provide direct advisement or support for complex applicant situations as needed

Collaboration & Stakeholder Engagement

• Maintain strong working relationships with academic leadership, faculty, Admissions Committee members, and other stakeholders supporting assigned programs
• Collaborate with the Associate Director of Recruitment and Recruitment staff on program-specific recruitment activities, applicant trends, events, communications, and prospective-student engagement
• Work collaboratively with Admissions leadership to implement department-wide standards, systems, processes, and operational initiatives within assigned programs
• Collaborate with Marketing, Financial Aid, Registrar, Bursar, Student Affairs, Information Technology, and other University departments to support a seamless applicant journey
• Participate in planning and implementation of admissions operations for new professional programs and significant changes to existing programs
• Collaborate with Admissions and Recruitment leadership across MGE to support consistent admissions practices, shared operational standards, and institutional enrollment priorities.
• Support the implementation of MGE-wide admissions initiatives, systems, and process improvements as applicable to assigned programs.

Other Duties

• Provide Admissions coverage outside the assigned portfolio as needed to ensure continuity of service
• Participate in recruitment events, interviews, orientations, applicant programs, committees, or University initiatives as assigned
• Perform other duties and special projects as assigned

This description is not intended to be all-inclusive This position may perform other related duties as required to meet the ongoing needs of the University

Work Environment, Hours & Travel

• Position is based at RVU's Colorado campus in Englewood or Montana campus in Billings.
• Full-time position; standard schedule Monday through Friday, 8:00 a.m. to 5:00 p.m., with flexibility for occasional evening and weekend activities.
• Following the first 90 days of employment, a hybrid work schedule of three days on campus and two days remote per week is permitted, based on operational needs and supervisor approval.
• Occasional travel may be required for admissions events, orientations, training, or campus activities.
• Work involves sustained computer use, virtual meetings, and a high-volume admissions environment.

Knowledge, Skills & Abilities

• Strong leadership and coaching skills with the ability to manage and develop Admissions staff
• Strong interpersonal, verbal, and written communication skills
• Ability to develop effective working relationships with academic leadership, faculty, staff, applicants, and other stakeholders
• Data-driven mindset with the ability to analyze admissions and enrollment trends and apply insights to improve outcomes
• Knowledge of admissions operations, applicant lifecycle management, and professional or graduate admissions processes
• Proficiency with CRM systems and centralized application services; Salesforce experience preferred
• Strong organizational and problem-solving skills with the ability to manage multiple programs, competing priorities, and admissions cycles
• Ability to work collaboratively across programs, campuses, and functional areas

Qualifications

• Bachelor’s degree required; Master’s degree preferred
• 2+ years of progressive experience in higher education admissions, recruitment, enrollment management, or a related field
• Experience coordinating complex admissions processes, programs, or projects
• Supervisory or team leadership experience preferred
• Experience with professional or graduate admissions, centralized application services, CRM systems, or enrollment technologies preferred

The anticipated salary range for this position is $67,000 - $70,000 USD per year. The final salary offered may vary and will be determined based on factors such as job-related knowledge, skills, experience, location, and education of the successful candidate.

USS is an equal opportunity employer. As such, it is company policy to fill positions with qualified candidates regardless of race, color, sex (including sexual orientation and gender presentation), age, religion, ancestry, national origin, citizenship status, pregnancy, marital status, medical condition, genetic information, disability, status in the Uniformed Services of the United States (including veteran status) or status as a victim of domestic violence, except where there is a bona fide occupational qualification. This policy protects applicants and employees from discrimination in the hiring process.