Admissions & Marketing Director — Elevate Patient Access & Growth

Emerald Health Therapeutics Inc.; Dunn (NC); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K through Fidelity

Employer-paid life insurance

PTO

Job summary

Emerald Health & Rehab Center in Lillington, NC seeks a results-driven admissions and marketing coordinator. You will manage patient flow, oversee admissions and assist in executing a targeted marketing program to enhance referrals and payer satisfaction.

Responsibilities include coordinating tours, verifications, and pre-certifications, while delivering exceptional customer service to families and referral sources in a community-focused skilled nursing setting.

Qualifications

• Cultivating/Maintaining professional relationships in the local health care markets.
• Generate referrals for services by building relationships with hospitals, physicians, independent and assisted living facilities and other community resources.
• Coordinates tours, admissions, insurance verifications & pre-certs.
• Community outreach activities such as health fairs, wellness checks, and caregiver support groups.
• Regular marketing calls and visits to referral sources to increase referrals and admissions.
• Facilitates admissions decisions, and ensure a positive admission experience for customers and families.
• Extraordinary customer service to external and internal customers.
• Minimum of three (3) years’ experience working in a healthcare setting.
• High school diploma or equivalent.

Responsibilities

• The primary purpose is to manage the customer flow, admissions process, and marketing program for the community.
• Guide the marketing program to ensure strong customer, referral, and payer satisfaction, appropriate market penetration, and census goals.
• Collaborate with leadership to maximize community profitability and reputation.

Skills

Healthcare marketing

Referral generation

Relationship cultivation

Admissions coordination

Community outreach

Customer service

Education

High school diploma or equivalent

Job description

Emerald Health & Rehab Center in Lillington, NC seeks a results-driven admissions and marketing coordinator. You will manage patient flow, oversee admissions and assist in executing a targeted marketing program to enhance referrals and payer satisfaction.

Responsibilities include coordinating tours, verifications, and pre-certifications, while delivering exceptional customer service to families and referral sources in a community-focused skilled nursing setting.