Admissions and Marketing Director

Saber Healthcare Group; Smithfield (NC); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Flexible Pay Options

PTO & Benefits

Education opportunities

Loan and Forgiveness programs

401K

Employee recognition

Job summary

Emerald Health & Rehab Center is seeking an Admissions/Marketing professional to manage patient flow, admissions, and the community marketing program. You will build relationships with hospitals and referral sources, coordinate tours and pre-certifications, and drive census growth.

The role emphasizes outstanding customer service and collaboration with hospital partners, physicians, and community organizations to support timely admissions and positive patient experiences.

Qualifications

• Build and maintain professional relationships with local health care markets.
• Generate referrals from hospitals, physicians, and community resources.
• Coordinate tours, admissions, and pre-certifications.
• Conduct community outreach events and wellness activities.
• Make regular marketing calls to increase referrals and admissions.
• Facilitate admissions with a positive experience for families.

Responsibilities

• Manage customer flow, admissions process, and marketing program for the community.
• Guide the marketing program to ensure strong customer, referral, and payer satisfaction.
• Achieve market penetration, positive public image, and census goals.

Skills

Relationship building

Referral generation

Customer service

Communication

Education

High school diploma or equivalent

Job description

** This position is located at Emerald Health & Rehab Center - 54 Red Mulberry Way, Lillington, NC 27546 **

Join a team where compassion meets excellence in a skilled nursing facility - we're dedicated to delivering heartfelt care and making a meaningful difference in every patient's life!

We’ve been recognized by Newsweek and Plant-A Insights Group as one of America’s Most Admired Workplaces for 2026! As an employee recently said, “I feel I have a lot of support. I feel like part of the team.”

Advantages:

• Flexible Pay Options– Choose On-Demand Payand get paid as soon as tomorrowfor work done today or opt for our Weekly Payschedule!

• Positive, Family-Like Atmosphere– Work in a fun, supportive environment where teamwork and care go hand-in-hand.

• Generous PTO & Benefits – Enjoy a comprehensive benefits package designed to support your well-being and work-life balance.

• Career Growth Opportunities– Take advantage of our Loan and Forgiveness program as well as other educational programs to advance your nursing career.

• Strong, Stable Leadership – Join a team led by experienced managers who are committed to customer service excellenceand staff development.

• AHCA Bronze Award Recipient – Be part of an award-winning team recognized for quality care.

Benefits and Perks*:

• DAILY Pay!

• Benefit eligibility the first of the month following 30 days

• Comprehensive benefit packages including medical, dental, and vision, and more.Health Savings Account available with employer contribution.

• 401K through Fidelity

• Employer-paid life insurance (FT employees)

• Robust Employee Assistance Program

• Generous Paid Time Off (PTO)

• Educational, leadership, and tuition opportunities

• Various discount programs offered, including discounted childcare programs through KinderCare

• Wellness programs offered through WebMD

• Employee recognition programs

• Culture of employees creating an IMPACT!

Position Summary:

The primary purpose is to manage the customer flow, admissions process, and marketing program for the community. Responsibilities include guiding the marketing program which ensures strong customer, referral, and payer satisfaction, appropriate market penetration, positive public image, and maximization of community profitability and census goals.

Education and Qualifications:

• Cultivating/Maintaining professional relationships in the local health care markets

• Generate referrals for services by building relationships with hospitals, physicians, independent and assisted living facilities and other community resources

• Coordinates tours, admissions, insurance verifications & pre-certs

• Community outreach activities such as health fairs, wellness checks, and caregiver support groups

• Regular marketing calls and visits will be made to referral sources to increase the number of referrals and admissions.

• Facilitates admissions decisions, and ensure a positive admission experience for customers and families

• Extraordinary customer service to both external and internal customers. External customers would include referral sources, patients, and their families. Internal customers would include supervisors, clinical & non-clinical staff members, pharmacies, and suppliers

• Minimum of three (3) years’ experience working in a healthcare setting.

• High school diploma or equivalent

Shift & Wage:

• Full-Time Opportunity Available

• Shifts Needed: Days

• Wage: Based on Experience

*Program details can vary amongst buildings. Please see HR for the facility-specific benefit plans.

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their actual or perceived gender, race, color, national origin, religion, disability, age and military or veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.