Admissions Liaison (Long Term Care)

Oxford Nursing & Rehab Center; Oxford (AL); On-site; USD 40,000 - 56,000; Full time

Job summary

Diversicare's center seeks an Admissions Coordinator to coordinate all aspects of patient and resident admissions, ensuring a safe, seamless transition and close collaboration with the care team.

The role focuses on building relationships with referral sources, physicians, and healthcare professionals, meeting admission goals, and representing the center’s features and patient-centered care throughout the admission process.

Qualifications

• Background in office work, including use of equipment, computer, and processes.
• High school diploma
• 1 to 2 years’ experience in skilled care or long term care preferred
• Strong multi-tasking skills, communication skills, and HIPAA compliance track record

Responsibilities

• Coordinate all aspects of patient and resident admissions to the center, working cohesively with care team members for a safe, seamless transition
• Develop relationships within key referral sources, physicians/health care professionals
• Collaborate with team members to meet or exceed admission and Key Account Management goals
• Accurately represent center’s Features-Benefits-Impact, effectively demonstrating tour best practices and use of Diversicare Sales Steps
• Champion quality of care and advocate of the customer experience

Job description

Overview

Smile, You’ve Found Us!

Are you passionate about caregiving? Would you like to work with the best team in the world? If so, Diversicare invites you to apply.

We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence, which we extend to all those we are privileged to serve.

Full Time Benefits include:

• Medical/Dental/Vision
• Excellent 401k plan
• Tuition Reimbursement
• Vacation, Holiday, and Sick Time
• Long and Short Term Disability
• Employee Assistance Program
• Life Insurance
• Referral Bonuses
• DiversICARE – employee hardship fund
• Pay advancement program – OnShift Wallet

Diversicare provides post-acute care services to patients and residents at 48 skilled nursing and long-term care centers in five states, primarily in the Southeast, Midwest and Southwest United States. Together, with our team of dedicated healthcare professionals, we leverage our diverse strengths to provide each patient and resident with healthcare serves that best meet their needs.

It is Diversicare’s Mission to “Improve every life we touch by providing exceptional healthcare and exceeding expectations.”

We are guided to excellence by five Core Values: Integrity, Excellence, Compassion, Teamwork and Stewardship, as well as 12 Service Standards.

We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence. Our Service Standards are in place to offer support. They lead us to what matters most to our company: creating a warm, caring, safe and professional environment for our customers and each other.

Our culture of impassioned service delivery is the Diversicare Difference.

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Responsibilities

• Coordinate all aspects of patient and resident admissions to the center, working cohesively with care team members for a safe, seamless transition
• Develop relationships within key referral sources, physicians/health care professionals
• Collaborate with team members to meet or exceed admission and Key Account Management goals
• Accurately represent center’s Features-Benefits-Impact, effectively demonstrating tour best practices and use of Diversicare Sales Steps
• Champion quality of care and advocate of the customer experience

Qualifications

• Background in office work, including use of equipment, computer, and processes
• High school diploma
• 1 to 2 years’ experience in skilled care or long term care preferred
• Strong multi-tasking skills, communication skills, and HIPAA compliance track record

Diversicare is committed to being an equal opportunity employer. Diversicare does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including gender identity), national origin, age, or disability, sexual orientation, citizenship, marital status, veteran status, genetic information, or any other characteristic protected by law.

(EOE)