Social Services Assistant

Diversicare; Bessemer (AL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Excellent 401k plan

Tuition Reimbursement

Vacation, Holiday, and Sick Time

Long and Short Term Disability

Employee Assistance Program

Life Insurance

Referral Bonuses

DiversICARE - employee hardship fund

Pay advancement program - OnShift钱包

Job summary

Diversicare in Alabama is seeking a dedicated Social Services Assistant to support admissions, Medicaid coordination and resident well-being. You will work closely with the Admissions Department, families, and health care professionals to ensure smooth transitions and accurate financial screening.

The role emphasizes compassionate, patient-focused care, with responsibilities across interview, eligibility reviews, care planning support, and post-discharge planning, all within Diversicare's

Qualifications

• Minimum of High School diploma or equivalent.
• One year of supervised social work experience in a health care setting, working directly with individuals.
• Experience or knowledge of Institutional Medicaid Program (ICP) qualifications and application process preferred.
• Ability to work with a variety of people in situations varying from community and health care settings.
• Able to make decisions concerning procedures based on evaluations and interpretations of clients’ case histories

Responsibilities

• Assist in pre-admission and admission process as back-up to Admissions Department personnel.
• Interview clients and families to determine financial status and Medicaid need.
• Assist families in applying for Medicaid (ICP) approval and attend Medicaid eligibility reviews.
• Assist facility bookkeeper with Medicaid Applications/Approvals tracking.
• Assist Social Services Director with interviewing residents and families for social histories.
• Document progress and update plans of care at interdisciplinary conference.
• Assist residents and families with adjustment to admission to facility by providing one-on-one counseling and/or group discussions.
• Help Social Services Directory with planning of post-discharge services and follow-up care.
• Maintain effective communication with residents, families, health care professionals and facility staff.
• Assist residents and families in any situation, as needed.

Education

Bachelor’s Degree in Social Work or Human Services

Job description

Overview

Smile, You’ve Found Us!

Are you passionate about caregiving? Would you like to work with the best team in the world? If so, Diversicare invites you to apply.

We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence, which we extend to all those we are privileged to serve.

If you wish to make a difference in the lives of our patients and residents,

Full Time Benefits include:

• Medical/Dental/Vision
• Excellent 401k plan
• Tuition Reimbursement
• Vacation, Holiday, and Sick Time
• Long and Short Term Disability
• Employee Assistance Program
• Life Insurance
• Referral Bonuses
• DiversICARE - employee hardship fund
• Pay advancement program - OnShift Wallet

Diversicare provides post-acute care services to patients and residents at 61 skilled nursing and long-term care centers in eight states, primarily in the Southeast, Midwest and Southwest United States. Together, with our team of dedicated healthcare professionals, we leverage our diverse strengths to provide each patient and resident with healthcare serves that best meet their needs.

It is Diversicare’s Mission to "Improve every life we touch by providing exceptional healthcare and exceeding expectations."

We are guided to excellence by five Core Values: Integrity, Excellence, Compassion, Teamwork and Stewardship, as well as 12 Service Standards.

We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence. Our Service Standards are in place to offer support. They lead us to what matters most to our company: creating a warm, caring, safe and professional environment for our customers and each other.

Our culture of impassioned service delivery is the Diversicare Difference .

Responsibilities

• Assist in pre-admission and admission process with customers, as needed, as back-up to Admissions Department personnel. Duties to include providing tours, signing of paperwork, etc.
• Interview clients and families to determine financial status and need for Medicaid assistance.
• Assist families in applying for clients’ Medicaid (ICP) approval. Attend annual review for Medicaid eligibility if families unable to attend.
• Assist facility bookkeeper in tracking and reporting status of Medicaid Applications/Approvals.
• Assist Social Services Director, as needed, with interviewing residents, families to obtain relevant past and present social histories, including past behaviors, adjustments, and lifestyles.
• Documents progress and updates plans of care at interdisciplinary conference, as needed.
• Assist residents and families with adjustment to admission to facility by providing one-on-one counseling and/or group discussions.
• Help Social Services Directory with planning of post discharge services and follow-up care.
• Maintain effective communication with residents, families, health care professionals and facility staff.
• Assist residents and families in any situation, as needed.
• This person may have access to protected health information in the patient’s financial and medical records to conduct job duties.

Qualifications

• Minimum of High School diploma or equivalent. Bachelor’s Degree in Social Work or Human Services is preferred.
• One year of supervised social work experience in a health care setting, working directly with individuals.
• Experience or knowledge of Institutional Medicaid Program (ICP) qualifications and application process preferred.
• Ability to work with a variety of people in situations varying from community and health care settings.
• Able to make decisions concerning procedures based on evaluations and interpretations of clients’ case histories

Diversicare is committed to being an equal opportunity employer. Diversicare does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including gender identity), national origin, age, or disability, sexual orientation, citizenship, marital status, veteran status, genetic information, or any other characteristic protected by law.

(EOE)