Admissions & Intake Coordinator - Healthcare

Tennova Healthcare- North Knoxville Medical Center; Powell (TN); On-site; USD 34,000 - 52,000; Full time

Job summary

Tennova Healthcare- North Knoxville Medical Center is seeking an Admissions Coordinator I to manage the intake and admission workflow for referred patients, ensuring smooth transitions into care.

You will collaborate with physicians, care managers, and insurance providers to gather information, verify coverage, complete forms, and maintain compliant documentation, contributing to positive patient and provider experiences.

Qualifications

• 0-1 years of admissions, intake, or referral coordination experience preferred.

Responsibilities

• Coordinates the intake and referral process for patient admissions, collecting demographics, clinical, and insurance information.
• Assists in determining appropriateness of admission in collaboration with clinical team members and based on established criteria.
• Facilitates completion of required admission and insurance forms, ensuring accuracy and regulatory compliance.
• Maintains timely and accurate documentation of referral activity, admission decisions, and communication with stakeholders.
• Provides updates to internal teams and referring partners regarding admission status and timelines.
• Supports discharge or aftercare planning by sharing patient information with the care team.
• Ensures compliance with regulatory and accreditation standards for pre-admission, admission, and post-admission processes.
• Resolves routine issues related to data entry, insurance verification, or referral tracking; escalates complex issues to leadership as needed.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Skills

Patient intake processes

Insurance verification

Communication skills

Time management

Attention to detail

HIPAA compliance

Microsoft Office / registrationsystems

Tools

Electronic intake/registration systems

Microsoft Office

Job description

Tennova Healthcare- North Knoxville Medical Center is seeking an Admissions Coordinator I to manage the intake and admission workflow for referred patients, ensuring smooth transitions into care.

You will collaborate with physicians, care managers, and insurance providers to gather information, verify coverage, complete forms, and maintain compliant documentation, contributing to positive patient and provider experiences.