Admissions - Graduate Assistant Ambassador

High Point University; High Point (NC); On-site; USD 14,000 - 19,000; Part time

Job summary

High Point University seeks a Graduate Assistant Ambassador in the Admissions department. This role serves as the front-line of customer service for prospective students and families and conducts campus tours, developing professional skills in communication and time management.

The position is on campus with up to 20 hours per week. A Bachelor's degree is required, and evening or weekend work may be necessary to support admissions events.

Qualifications

• Bachelor's degree required.
• Customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to manage time and prioritize tasks.

Responsibilities

• Collaborates with the Admissions team.
• Provides a consistent tour experience for Admissions guests 2-5 times per week based on availability.
• Assist in creating a welcoming atmosphere on campus during admissions events and daily tours.
• Provides comprehensive customer service to exceed visitors’ expectations.
• Maintains positive work atmosphere by communicating effectively with staff and students.
• Other duties as assigned.

Skills

Customer service

Communication skills

Attention to detail

Evening/weekend availability

Education

Bachelor's Degree Required

Tools

Microsoft Office

Job description

Job Title

Graduate Assistant Ambassador

Department

Admissions

Supervisor

Courtney Youngblood

Starting Rate of Pay

$12.00

Length of Time

Eligible for rehire on a semester basis.

Department Description

The Office of Undergraduate Admissions is responsible for recruiting and enrolling freshmen, transfer, and re-admit students.

Job Description

Graduate Ambassadors serve as the front-line of customer service for all prospective students and families.

These students maintain a thorough knowledge of the university and will develop professional skills in communication, time management, and personal responsibility.

Job Location / Hours Required

The candidate will perform most/all job duties on campus.

Hours may vary depending on the job requirements; however, the total number of hours a student employee may work per week is 20 hours.

Responsibilities

• Collaborates with members of the Admissions team
• Provides a consistent tour experience for Admissions guests 2-5 times on average per week based on availability
• Assist in creating a welcoming atmosphere on campus during admissions events and daily tours
• Provides comprehensive customer service to exceed visitors’ expectations
• Maintains positive work atmosphere by acting and communicating effectively with co-workers, supervisors and other members of the HPU Community
• Other duties as assigned

Required Qualifications

• Bachelor’s Degree Required

Desired Skills

• Customer service experience desired
• Ability to provide unmatched customer service to HPU guests
• Ability to communicate in a positive manner
• Ability to focus on details and prioritize
• Ability to work special events which may include evenings and/or weekends
• Proficiency with Microsoft products and general current technology

Additional Information

At High Point University the faculty and staff are devoted to ensuring every student receives an extraordinary education in an inspiring environment with caring people.

High Point University is a God, family and country school.

High Point University prohibits discrimination on the basis of race, color, national or ethnic origin, religion, sex, age, disability, genetic information or veteran status and other legally protected statuses.

The University encourages all applicants to apply.