Admissions-Call Center - Student Engagement Officer

High Point University; High Point (NC); On-site; USD 16,531 - 22,041; Part time

Job summary

High Point University is seeking a Student Engagement Officer from current students to represent the Undergraduate Admissions Office and connect with prospective students and families during the recruitment cycle. You will deliver key messaging and build relationships to support enrollment efforts.

The role operates on campus (Wilson 222) with a maximum of 20 hours per week and requires strong verbal communication, attentiveness to detail, and enthusiasm for the university's mission.

Qualifications

• Strong verbal communication skills.
• High attention to detail and accuracy.
• Enthusiasm for High Point University and its mission.
• Minimum GPA 2.5 overall.
• Organized and dependable with proven reliability.
• Hours: up to 20 hours/week during fall recruitment.

Responsibilities

• Be an ambassador and convey a positive impression of High Point University.
• Speak confidently and educate prospective students and families about High Point University.
• Think quickly in responding to questions and concerns from students and families.
• Be detail oriented in all communications and data handling.
• Exhibit enthusiasm, excitement, and support for High Point University.
• Remain professional in handling each phone call with courtesy and sensitivity; handle confidential information.

Skills

Verbal communication

Attention to detail

Enthusiasm for HPU

Education

Minimum GPA 2.5

Job description

Department Description

The Undergraduate Admissions Office is responsible for recruiting and enrolling freshman, transfer, and re‑admit students. Working as a Student Engagement Officer will enhance critical and practical skills that will serve you for a lifetime, in fields such as Sales, Public Relations, Marketing, Communications, and Non‑Profit.

Job Overview

The Student Engagement Officer position is available for current High Point University students. As a Student Engagement Officer, you will be an ambassador and personal representative of the Undergraduate Admissions Office. You will be trained to contact and connect with prospective students and families to build relationships during the recruitment cycle. You will assist the Undergraduate Admissions Office in delivering key messaging and student connections throughout the fall that helps in the recruitment of students and families to High Point University.

Location & Hours

The candidate will perform all job duties through the fall semester from Wilson 222. Hours may vary depending on the job requirements; however, student employees may not exceed 20 hours per week. This position requires a minimum of 6 hours per week.

Responsibilities

• Be an ambassador and convey a positive impression of High Point University.
• Speak confidently and educate prospective students and families about High Point University.
• Think quickly in responding to questions and/or concerns students and families may have.
• Be detail oriented.
• Exhibit enthusiasm, excitement, and support for High Point University.
• Remain professional in handling each phone call with courtesy and sensitivity.
• Handle personal information with extreme confidentiality.

Required Qualifications

• Strong verbal communication skills, enjoy talking on the phone.
• Strong attentiveness to details.
• Enthusiasm for High Point University – its mission and programs.

Desired Skills

• Minimum 2.5 overall GPA.
• Strong character, positive attitude, enthusiastic personality.
• Must be organized and dependable.

EEO Statement

High Point University prohibits discrimination on the basis of race, color, national or ethnic origin, religion, sex, age, disability, genetic information or veteran status and other legally protected statuses.