Admissions Financial Representative

Fairview Health Services; Grand Rapids (MN); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Competitive pay

Tuition reimbursement

Health insurance

Dental insurance

Vision insurance

Life insurance

401K with employer contributions

Paid time off

Short-term disability bank

On-the-Job training

Employee referral program

Job summary

Grand Itasca Clinic & Hospital in Grand Rapids, MN is seeking an Admission Financial Representative to support scheduling, insurance verification and patient data integrity in a busy ED setting. This part-time role offers a flexible schedule including days, evenings, nights and weekends.

You will verify coverage, collect necessary information, and initiate referrals while delivering excellent service to patients and staff. A supportive team and comprehensive benefits accompany this position.

Qualifications

• One year of customer service experience.
• One plus year of applicable computer knowledge.
• Basic knowledge of medical terminology is preferred.
• Great verbal and written communication skills.
• Maintain reliable and consistent attendance.

Responsibilities

• Schedule patient appointments.
• Verify insurance, patient information, and account information.
• Call patients to remind them of upcoming appointments and reschedule as necessary.
• Arrive patients for their scheduled appointments confirming that all documents and signatures have been completed.
• Identify coverage issues or self-pay issues.
• Provide fantastic customer service to patients and Grand Itasca staff.
• Enter patient information and scan required documents into the scheduling system.
• Complete daily patient and claim edit work queues.
• Collaborate with other departments as needed.

Skills

Customer service

Computer basics

Communication skills

Medical terminology

Attendance reliability

Job description

Job Overview

What You Can Expect:

Our Admission Financial Representatives love Grand Itasca for the stability, meaningful work and our great team. Grand Itasca is in the business of selecting employees that make the real difference, who go above and beyond to make our hospital/clinic run and work effectively. Are you someone looking to make a difference in the everyday functions of our hospital & clinic life? If so, Grand Itasca is where you belong!

We're glad you are thinking about joining us.

Grand Itasca is a great place for Admission Financial Representatives. We're a non-profit organization with a clear vision of being the leader in transforming rural health care by achieving the highest levels of quality, access, and value. Our strength stems from teamwork and collaboration among a talented and diverse group of professionals. With over 700 employees in hundreds of different roles, Grand Itasca can offer a variety of career opportunities.

Let's talk about benefits.

• Competitive pay
• Tuition reimbursement and scholarship/grant opportunities
• Health, dental, vision, & life insurance kick in on the first of the month after 30 days of employment
• Generous paid time off package to maintain a healthy home-work balance
• STDB (short term disability bank)
• 401K with employer contributions
• Experience Pay Given
• Shift Differential
• Employee Referral Program
• On-the-Job training!

About the Position

• Admission Financial Representative
• Part-Time, 0.7-0.9 FTE (56-72 hours per pay period)
• Days, Evenings, Nights, Every Other Weekend Rotation
• Emergency Department at Grand Itasca Clinic & Hospital in Grand Rapids
• INTERNAL POSTING THROUGH: 9/4/2026

Job Summary:

The Admission Financial Representative is responsible for scheduling appointments received by phone, fax, electronic or in person. They are responsible for verifying insurance, assuring that registrations are completed with accurate data. They are responsible for initiating referrals and financially securing accounts.

Here's what you'll do when you join us:

• Schedule patient appointments
• Verify insurance, patient information, and account information
• Call patients to remind them of upcoming appointments and reschedule as necessary
• Arrive patients for their schedule appointments confirming that all documents and signatures have been completed
• Identify coverage issues or self-pay issues
• Provide fantastic customer service to patients and fellow Grand Itasca staff
• Enter patient information and scan required documents into the scheduling system
• Complete daily patient and claim edit work ques
• Collaborate with other departments as needed

If you have these qualifications, we'd love to chat:

1. Must be 18 years of age or older.
2. One year of customer service experience.
3. One plus year(s) of applicable computer knowledge.
4. Previous experience in a clinical setting with registration is preferred.
5. Basic knowledge of medical terminology is preferred.
6. Great verbal and written communication skills.
7. Adhere to all Grand Itasca policies.
8. Maintain reliable and consistent attendance.
9. Perform other duties as required.

About Grand Itasca:

Grand Itasca brings the benefits of a large and respected health system to our local community. We are a non-profit, state-of-the-art, integrated clinic and hospital that is proud to offer a range of high-quality providers, specialties and services to our community. Enjoy our patient-centered, comprehensive approach, close to home without venturing from the beauty of northern Minnesota.

Benefit Overview

Grand Itasca Clinic & Hospital offers a generous benefits package including medical, dental, vision, life insurance, short- and long-term disability, PTO, a short-term disability bank, retirement,tuition reimbursement, early access to earned wages and more. Employees also have access to voluntary insurance options, and resources to support their financial and personal well-being. For additional information, please follow this link: https://www.granditasca.org/benefits/AFSCME-C

Compensation Disclaimer

The posted compensation range corresponds to the minimum and maximum pay rates outlined in your union agreement for the respective job classifications at the time of job posting. An individual's pay rate within this range may be influenced by qualifying experience as specified in the contract. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status