Admissions Enrollment Specialist

The King's University; Southlake (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

The King’s University is seeking an Admissions Enrollment Specialist to assist daily Office of Admissions operations, recruit events, and communications with prospective students. Position includes data entry, campus and off-site recruitment, and collaboration with campus departments to promote student involvement, while upholding FERPA and confidentiality standards.

Candidates should have strong customer service and interpersonal skills, with the ability to handle multiple tasks in a dynamic

Qualifications

• Strong interpersonal and communication abilities are essential.
• Experience delivering high-quality customer service in a fast-paced environment.
• Ability to manage multiple tasks and priorities with accuracy and discretion.

Responsibilities

• Support recruitment events, campus visits, and off-site recruitment efforts.
• Handle data entry and general office duties related to admissions.
• Respond to inquiries via calls, emails, and text messages; maintain professional communication.
• Coordinate with campus departments to promote student involvement and FERPA-compliant data handling.

Skills

Interpersonal skills

Communication skills

Customer service

Task management

Teamwork & independence

Education

High School Diploma

Bachelor’s degree preferred

Job description

POSITION SUMMARY

Reporting to the Director of Student Enrollment Services, the Admissions Enrollment Specialist is responsible for assisting with daily Office of Admissions support and recruitment events. This position will assist with data entry, correspondence with prospective students, recruitment and admissions activities on and off campus. Students who are hired must be eligible for the Federal Work Study program.

Position Specific Responsibilities

• Assists with recruitment events, campus visits, and other off-site recruitment efforts.
• Maintaining a positive and enthusiastic attitude when interacting with the public.
• Assist with inbound/outbound calls, emails, and text message inquiries.
• Providing administrative support such as data entry, photocopying, and office supply inventory.
• Collaborating with other campus departments to market and promote student involvement opportunities.
• Serving as a resource to fellow students, modeling the values of The King's University.
• Completing other duties as assigned by the professional staff.
• Assist the department in maintaining the highest standards of customer service, accuracy, integrity, security, confidentiality and compliance (FERPA).

University-Wide Responsibilities

• Model core organizational beliefs and values; communicate openly and effectively within and across departments.
• Establish and maintain professional communication and ensure that all interactions are supportive, courteous, and respectful (TKU Social Covenant).
• Utilize effective communication skills to present information accurately and clearly both internally and externally.

• Comply with all policies, operating procedures, legal requirements, and verbal and written directives.
• Perform other related duties as assigned.

Organizational & Cultural Expectations

At The King's University, every employee is expected to actively support and advance the University's mission to integrate Biblical education and practical ministry to shape Spirit-formed individuals who follow Jesus, serve His Church, and are sent to impact the world, by living out our Christ-centered culture in daily work and relationships.

Employees are expected to operate in alignment with The King's Culture, demonstrated through the following shared expectations:

• Spirit-Formed Leadership
  Demonstrates a growing, authentic Christian faith marked by integrity, humility, teachability, discernment, and trustworthiness. Leads self and others in a manner that reflects Christ’s character, embraces accountability, and pursues continual personal and spiritual growth.
• Courageous Collaboration
  Works effectively and respectfully with others across diverse backgrounds and perspectives. Communicates honestly, adapts to change, takes appropriate initiative, and contributes to unity through grace-filled relationships, thoughtful risk-taking, and a commitment to shared goals.
• Gracious Service
  Approaches work with humility, compassion, and excellence. Takes ownership of responsibilities, serves others with a Christ-like heart, manages time and resources responsibly, and consistently seeks to honor God through faithful stewardship and professional conduct.

All employees are expected to model these competencies in their interactions with students, colleagues, leadership, and external partners. These cultural expectations guide how we hire, develop, evaluate, and support our community as we work together to reflect Christ in all we do.

QUALIFICATIONS

Education

• High School Diploma; bachelor's degree, preferred

Additional Competencies

• Excellent interpersonal and communication skills
• Strong customer service aptitude
• Ability to manage a high volume of tasks under pressure
• Ability to work independently and as part of a team

Other Requirements

• Valid Driver's License
• Criminal Background Verification
• Flexible schedule to accommodate a range of recruitment/student development events and activities

MENTAL/PHYSICAL/ENVIRONMENTAL DEMANDS

Mental Demands

• Ability to manage multiple priorities, projects, and deadlines in a fast-paced environment.
• Strong analytical and critical-thinking skills.
• High-level problem-solving and decision-making skills.
• Ability to maintain confidentiality, discretion, and professional judgment with internal and external stakeholders.
• Strong interpersonal and communication skills to engage with diverse stakeholders (donors, faculty, alumni, corporate partners, and staff).
• Capacity to handle high-pressure situations such as deadlines, projects, and working with compliance agencies.
• Maintain emotional control under stress with the ability to work in a high-intensity, fast-paced, and flexible environment.
• Resilience.

Physical Demands

• Ability to sit for extended periods at a desk, using a computer and phone.
• Frequent standing, walking, and moving between meetings or events on campus.
• Occasional lifting and carrying of materials (up to 25 pounds).
• Frequent speaking and active listening during meetings, presentations, and events.
• Adequate vision and hearing (with or without correction) to complete work and interact effectively in person and virtually.
• Ability to travel locally, regionally, and occasionally nationally for university projects/events.

Environmental Demands

• Typical office environment with standard equipment and exposure to moderate noise levels.
• Attendance at both on-campus and off-site events, which may include outdoor settings or varying venue conditions.
• Flexible work hours, including some evenings and weekends, to accommodate university projects/functions.
• Regular travel between TKU Campus and stakeholder sites, and external venues, and irregular hours, including evenings and weekends, may be required, with use of personal or university-provided transportation.
• Interaction with a wide range of individuals, requiring cultural sensitivity and professional adaptability.

RESPONSIBILITIES

The essential functions, pursuant to the Americans with Disabilities Act, may include the characteristic duties and responsibilities noted herein, however, this list represents examples only, and is not a comprehensive listing of all functions and tasks performed by positions found in this job description.