Admissions & Enrollment Experience Lead

atlantainternationalschool; Atlanta (GA); On-site; USD 70,000 - 110,000; Full time

Job summary

AIS in Atlanta is seeking an Enrollment Manager to guide prospective families from inquiry through enrollment and to serve as a welcoming ambassador for the school. You will manage admissions activities across the journey, coordinating events, tours, and outreach to diverse communities.

The role requires 3–5 years in admissions or enrollment management, familiarity with IB philosophy, and proficiency with HubSpot/Veracross.

Qualifications

• Bachelor’s degree preferred; equivalent professional experience will be considered.
• Minimum of 3–5 years of relevant experience in admissions, enrollment management, or a related field.
• Previous experience in an independent, international, or IB school environment highly desirable.
• Familiarity with IB philosophy and curriculum strongly preferred.
• Experience working with international families, expat communities, or multicultural environments.

Responsibilities

• Actively maintains and advances the prospect pipeline from first contact, ensuring timely and consistent engagement with prospective families at every stage of the admissions journey
• Monitors application progress, follows up on incomplete submissions, moves completed applications through the review process, and promptly communicates admissions decisions to families
• Maintains the integrity and confidentiality of all admissions records, tracks applicant status, and supports families through each step of the admissions and enrollment process
• Delivers an exceptional experience for prospective students and families by providing responsive, knowledgeable, and warm customer service throughout the admissions process
• Conducts campus tours and serves as a compelling ambassador for AIS at fairs, feeder school events, and community engagements
• Spends time in classrooms and at school events to develop a deep familiarity with AIS programs, faculty, and community
• Gathers and analyzes demographic research, leverages existing relationships, and identifies and cultivates new markets through strategic partnerships with educational consultants, relocation agents, and outplacement directors
• Supports retention and re-enrollment efforts for current students and families
• Coordinates and supports admissions events — including Open Houses, Information Sessions, and Virtual Sessions — both during and outside of regular school hours
• Organizes, develops, and manages the calendar for admissions events and assessment sessions, working in close collaboration with fellow Enrollment Managers to ensure a coordinated and well‑executed department schedule
• Partners with the Marketing team to develop, update, and maintain admissions collateral, website content, the new family webpage, and the new parent portal to ensure a cohesive and compelling experience for prospective families
• Oversees the content strategy for the prospective family journey from initial inquiry through enrollment
• Assists with weekly newsletter content for prospective and new families highlighting school events, program updates, and other relevant information
• Utilizes CRM and student information systems to manage prospective family data, track applicant status, generate reports, and support a seamless admissions experience from inquiry through enrollment
• Works cooperatively with IT, School Leadership, and the Admissions team to provide accurate data for reporting and research purposes
• Additional responsibilities as directed by the Director of Enrollment Management and Financial Aid

Skills

Relationship building

Communication

Organizational skills

Adaptability

Education

Bachelor’s degree preferred

Tools

HubSpot

Veracross

Job description

AIS in Atlanta is seeking an Enrollment Manager to guide prospective families from inquiry through enrollment and to serve as a welcoming ambassador for the school. You will manage admissions activities across the journey, coordinating events, tours, and outreach to diverse communities.

The role requires 3–5 years in admissions or enrollment management, familiarity with IB philosophy, and proficiency with HubSpot/Veracross.