Admissions Engagement Coordinator and Lakeshore Liaison

Grand Rapids Community College; Holland (MI); On-site; USD 47,000 - 57,000; Full time

Job summary

Grand Rapids Community College seeks an Admissions Engagement Coordinator to drive Lakeshore enrollment and outreach. You will partner with the Admissions Office to recruit, counsel, and support prospective students and families.

You will coordinate events, tours, and materials while building strong relationships with high school counselors and community partners in the Lakeshore area. Some travel and evening events are required.

Qualifications

• Bachelor's degree required; master's preferred.
• Two or more years in admissions, student services, or related field.
• Knowledge of Lakeshore community needs and FAFSA a plus.

Responsibilities

• Host appointments in person, online, and by phone.
• Follow up on inquiries and counsel prospective applicants.
• Facilitate orientation and financial aid events.
• Organize campus tours and presentations for recruitment.
• Maintain relationships with high school counselors and partners.

Skills

Responsibility

Teamwork

Organizing

Tech Skills

Relationship Building

Creative Thinking

Education

Bachelor's degree

Master's degree preferred

Tools

Blackboard

CRM systems

Texting software

PeopleSoft

Job description

A great place to work.

Admissions Engagement Coordinator and Lakeshore Liaison

This position coordinates activities related to building enrollment at the College, with emphasis on the Lakeshore area. Participation in outreach and recruitment endeavors is integral in this role, as is cultivating positive relationships with high school counselors, community partners, and prospective students. This role acts as the College representative and primary focus is on Lakeshore enrollment while collaborating with the Admissions Office and other recruiters.

Employee Group: Professional, Management, and Administration
Schedule: 40 hours/52 Weeks
Compensation: Grade AP4, $52,025
Benefits: Full-time
Reports to: Associate Director of Admissions and Enrollment

ESSENTIAL FUNCTIONS

Recruitment and Outreach

• Organize and support recruitment activities on and off campus, including high school visits, college fairs, and community events.
• Assist in planning and organizing Lakeshore Campus events, such as open houses and community engagement activities.
• Represent the College at off-site recruitment and outreach events.
• Develop and maintain relationships with high school counselors, community leaders, and other potential partners.
• Assist with distributing and translating recruitment materials.
• Actively participate in creating print materials (e.g., brochures, viewbooks)

Initiative Development and Implementation:

• Assist the Associate Director of Admissions and Enrollment and the Assistant Director of Adult Recruitment in planning, developing, and implementing recruitment initiatives and outreach programs, including strategies for adult learners.

Admissions Support:

• Serve as an Admissions and Enrollment Specialist by hosting appointments in person, online, and by phone.
• Follow up on electronic inquiries, counsel prospective applicants, and provide support for New Student Orientation and Financial Aid events.
• Facilitate Accuplacer placement testing for the Lakeshore area.
• Assist in developing and maintaining the Admissions office’s recruitment and marketing plan.
• Host small and large group campus tours and provide informational presentations.

Marketing and Communication Management:

• CRM software to manage communications, track data, and develop outreach strategies to improve recruitment and enrollment.
• Present formal presentations at recruitment, outreach, and other events in small or large groups.

General Duties:

• Attend and assist with Grand Rapids Main Campus meetings as needed.
• Perform other related duties as assigned.

JOB SPECIFICATIONS

Education Credentials

• Bachelor's degree required, Master's degree in higher education or related field preferred.

Required Experience

• Two or more years' experience working in admissions, student services, or a related field required.

Preferred Experience

• Knowledge and understanding of Lakeshore community educational service needs and have past community engagement experience within the Lakeshore Campus service area preferred.
• Knowledge of the Free Application for Federal Student Aid (FAFSA) and regulations related to the administration of federal and state financial aid programs preferred.
• Experience using Blackboard, CRM systems, texting software, and student information systems, such as PeopleSoft preferred.

Skills

• Responsibility and Adaptability
• Teamwork and Communication
• Organizing and Planning
• Technical Skills and Information Management
• Relationship Building
• Creative Thinking and Analysis

Physical Demands

• Must have a valid driver's license and a vehicle for extensive recruitment travel.
• Must be able to carry at least 30 pounds of recruitment material.
• Must have reliable transportation to drive to various locations in the West Michigan area.
• Mix of seated office work and active off campus engagements (driving, standing at information tables for 2-3 hours, etc).

Mental Demands

• Commitment to serving a diverse student population with respect and equality.
• Dedicated to student success and GRCC's mission, vision, and values.
• Ability to analyze information and conceptualize solutions.
• High level of energy, enthusiasm, motivation, and the ability to be innovative and creative.
• This work may include interruptions (drop in student visits, phone calls, etc).

Working Conditions

• GRCC will comply with any mandated health and safety requirements. Compliance information is available on our policies website.
• Grand Rapids Community College is required to comply with the OSHA emergency temporary standard (ETS). Employees will either have to be vaccinated or comply with weekly testing requirements.
• Mostly office environments or attendance of events at local schools. Some activities may be held outdoors. Frequent travel is required.
• Must be self-motivated with the ability to work independently with limited supervision.
• Must be punctual with a good attendance record and have the ability to accommodate a flexible work schedule, including evenings and weekends as needed.
• Retirement Plans: Secure your future with our retirement options , including the state retirement plan or a 401A with a 12% employer contribution.

NONDISCRIMINATION STATEMENT

Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The college will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel, 143 Bostwick Avenue NE, Grand Rapids, MI 49503-3295.