Admissions Director: Patient Flow & Growth Strategy

Norwood HealthCare; Norwood (MA); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

FSA

Vision

Life Insurance

401(k)

Life Assistance Program

Home and Auto Insurance Discounts

Verizon wireless discounts

Job summary

Norwood Healthcare is seeking an experienced Admissions Director to oversee admissions support and drive lead generation within cluster centers. The role includes coordinating calendars, tracking outcomes, and promoting patient satisfaction across centers.

The position emphasizes developing marketing strategies with field liaisons and center staff, targeting physicians and community agencies to optimize patient intake.

Qualifications

• 3 to 5 years of experience in Admissions, Census Development, Marketing, or related fields.
• Customer Service oriented

Responsibilities

• Submit monthly calendar with his/her schedule for the month, to cluster Center Administrators, VP of Operations and VP of Business Development.
• Works with cluster Center to maximize lead flow into and through the cluster Centers in partnership with Field Liaisons, ensuring that every lead is touched daily.
• For cluster Centers, coordinates development of patient outcome and ensures Field Liaisons receive outcomes on a weekly basis.
• Conduct cluster center training as necessary to promote patient satisfaction.
• Coordinate patient satisfaction efforts at cluster Centers using company patient satisfaction survey tool.
• Serves as a resource in development of cluster marketing strategies to include center-based staff and field liaisons.
• Develop specific marketing targets for cluster Centers with heavy emphasis on data-driven marketing to physicians and community agencies but also including home health and other professionals.

Skills

Customer service

Job description

Norwood Healthcare is seeking an experienced Admissions Director to oversee admissions support and drive lead generation within cluster centers. The role includes coordinating calendars, tracking outcomes, and promoting patient satisfaction across centers.

The position emphasizes developing marketing strategies with field liaisons and center staff, targeting physicians and community agencies to optimize patient intake.