Admissions Director (nursing home)

Career Strategies; Chicago (IL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Excellent benefits available

Job summary

A healthcare staffing agency is seeking an Admissions Director for a nursing home in Chicago. The Admissions Director is responsible for managing the entire resident intake process, coordinating with hospitals and families, ensuring compliance with regulations, and fostering relationships to maintain census levels. Ideal candidates have 1–5+ years of experience in admissions or healthcare administration, coupled with exceptional communication and organizational skills to ensure smooth transitions for new residents. Excellent benefits available.

Qualifications

• 1–5+ years in nursing home admissions or related healthcare administration.
• Ability to handle sensitive situations with empathy.
• Interaction with elderly or distressed individuals.

Responsibilities

• Coordinate the complete intake process from initial inquiry to move-in.
• Build relationships with hospital discharge planners and community partners.
• Act as the main point of contact for tours and service explanations.
• Maintain accurate and confidential files, including contracts.

Skills

Exceptional communication

Organizational skills

Proficiency with admissions/medical software

Job description

An internal Admissions Director for a nursing home manages the entire resident intake process, acting as the primary liaison between hospitals, families, and the facility to drive census goals. Key duties include reviewing clinical/financial records, conducting tours, verifying insurance, ensuring regulatory compliance, and facilitating smooth, empathetic transitions for new residents.

Key Duties and Responsibilities

• Admissions Management: Coordinate the complete intake process from initial inquiry to move‑in, ensuring all documentation is accurate and compliant with regulations.
• Referral Development: Build relationships with hospital discharge planners, physicians, and community partners to maintain high‑quality focused census levels.
• Clinical & Financial Screening: Review medical records for appropriateness and verify insurance benefits, payor sources, and financial responsibility.
• Family & Resident Support: Act as the main point of contact, providing tours, explaining services, and offering emotional support to families and prospective residents.
• Coordination & Communication: Collaborate with the Director of Nursing Services (DNS) and administration to manage daily bed availability and ensure the facility can meet the resident’s care needs.
• Documentation & Reporting: Maintain accurate, up‑to‑date, and confidential files, including contracts and agreements.
• Strategy & Planning: Develop and implement strategies to meet marketing, census, and quality mix goals for the facility.

Key Qualifications

• Experience: Often requires 1–5+ years in nursing home admissions or related healthcare administration.
• Skills: Exceptional communication (verbal and written), organizational skills, and proficiency with admissions/medical software.
• Emotional Intelligence: Ability to handle sensitive situations with empathy and interact effectively with elderly or distressed individuals.

Excellent Benefits available.

Equal Opportunity Employer