Admissions Director (Non Nurse)

Life Care Centers of America; Fitchburg (MA); On-site; USD 45,000 - 61,000; Full time

Job summary

Life Care Centers of America in Fitchburg, MA seeks an Admissions Director (Non Nurse) to oversee the admissions process, coordinate documentation, and ensure compliance with all applicable laws and Life Care standards.

The role involves guiding applicants, conducting facility tours, and ensuring timely approvals while maintaining confidentiality and professional service in a post-acute care setting. A high school diploma is required; healthcare experience is preferred.

Qualifications

• High school diploma or equivalent required.
• Health care experience preferred.
• Familiar with the professional medical community and post-acute care regulations.

Responsibilities

• Gather and enter all necessary admissions paperwork.
• Ensure admissions applications are decided within two hours.
• Plan follow-up visits and interviews with patients.
• Conduct facility tours for patients, families, and visitors to educate on benefits.
• Recruit, train, and supervise admissions staff if applicable.
• Effectively manage and operate within budget.
• Exhibit excellent customer service and professionalism toward patients.
• Maintain confidentiality of proprietary information.
• Follow company policies including harassment and compliance procedures.

Skills

Independent decision making

Healthcare experience

Regulatory knowledge

Education

High school diploma

Job description

Employment Status: Full-Time Pay Interval: Hourly Pay Rate Maximum: 44 Pay Rate Minimum: 33 Shift: Days / Thursday-Monday

Live the Mission

Position Summary

The Admissions Director (Non Nurse) facilitates and oversees the admissions process in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, and Licensure Requirements

• Have a high school diploma or equivalent
• Health care experience preferred
• Familiar with the professional medical community

Specific Job Requirements

• Possess the ability to make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’sCode of Conductand completes mandatoryCode of Conductand other appropriate compliance training

Essential Functions

• Gather and enter all necessary admissions paperwork
• Ensure that patient applications for admission are approved/not approved within a two (2) hour period
• Plan follow up visits and interviews with patients
• Conduct facility tours to potential patients, families, and visitors and educate them on key benefits of the facility
• Recruit, select, train, counsel, and supervise admissions staff (if applicable)
• Effectively manage and operate within budget
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language