Admissions Assistant (Non Nurse) Concierge

Life Care Centers of America; Michigan; On-site; USD 21,000 - 30,000; Full time

Job summary

Rivergate Health Care Center is seeking an Admissions Assistant (Non Nurse) to facilitate the admission process in compliance with laws and Life Care standards. The role emphasizes gathering paperwork, assisting patients and families, and coordinating follow-up and tours for new admissions.

Candidate should be prepared for weekend rotations as needed and possess basic healthcare familiarity. High school diploma required; healthcare experience preferred, with attention to confidentiality and

Qualifications

• High school graduate or equivalent.
• Prior healthcare experience preferred.

Responsibilities

• Gather and enter all necessary admission paperwork.
• Provide assistance for patient and family at time of admission.
• Assist with follow up visits and interviews with all new patients after admission.
• Assist or provide facility tours to potential and newly admitted patients, families, and visitors.
• Exhibit excellent customer service and a positive attitude towards patients.
• Assist in evacuation of patients.
• Maintain professional behavior and confidentiality.

Skills

Healthcare experience

Medical terminology

Insurance knowledge

Customer service

Independent decision making

Interdisciplinary communication

Education

High school diploma or equivalent

Prior healthcare experience preferred

Job description

Rivergate Health Care Center

Employment Status: Full-Time Pay Interval: Hourly Shift: Days

Live the Mission

• Required: Experience with electronic referral process to a Skilled Nursing Facility
• Clinical understanding of medical terminology
• Knowledgeable of various insurances (Medicare, Medicaid, private insurance)
• Familiar with the professional medical community
• Clinical experience strongly preferred
• Potential for Full Time
• Weekend rotation as needed

Position Summary

The Admissions Assistant (Non Nurse) facilitates and supports the admission process in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, and Licensure Requirements

• High school graduate or equivalent
• Prior healthcare experience preferred

Specific Job Requirements

• Possess the ability to make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’s Code of Conductand completes mandatory Code of Conductand other appropriate compliance training

Essential Functions

• Gather and enter all necessary admission paperwork
• Provide assistance for patient and family at time of admission
• Assist with follow up visits and interviews with all new patients after admission
• Assist or solely provide facility tours to potential and newly admitted patients, families, and any visitors
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language