Admissions Director: Growth & Care Coordination

Alliance Health Group; Knollwood (NC); On-site; USD 72,000 - 110,000; Full time

Job summary

Ridge Valley Center for Nursing and Rehabilitation, part of the Alliance Health Group family, is seeking an Admissions Director in Charlotte, NC. This leadership role oversees the facility's admissions process, coordinating with hospital and community referral sources to ensure smooth transitions for new residents.

You will work with campus leadership and departments to review admissions, manage referrals, and optimize census growth while maintaining exceptional resident care and confidentiality.

Qualifications

• Bachelor's degree in Healthcare Administration, Business Administration, Marketing, Communications, or related field preferred; equivalent experience may be considered.
• Experience in healthcare admissions, skilled nursing, sales, marketing, or business development preferred.
• Knowledge of skilled nursing or post-acute healthcare environment is a plus.
• Strong communication, organization, and interpersonal skills.

Responsibilities

• Lead and coordinate the facility's admissions process from referral through admission.
• Review and manage incoming referrals and assist with determining appropriate admissions.
• Maintain accurate and up-to-date referral and admissions information.
• Work closely with the Administrator, Director of Nursing, Business Office Manager, and other department leaders to review prospective admissions.
• Coordinate communication regarding clinical, financial, and other admission requirements.
• Make admissions recommendations to facility leadership based on available information.
• Ensure required admission paperwork and signatures are obtained prior to admission.
• Communicate new admission information to nursing, housekeeping, dietary, and other appropriate departments.
• Coordinate room and bed assignments based on resident needs and facility availability.
• Help ensure new residents and their families have a positive admissions experience.
• Maintain strong relationships with hospitals, physicians, discharge planners, case managers, social workers, and other referral partners.
• Follow up with referral sources and prospective residents in a timely and professional manner.
• Monitor admissions activity, referral trends, and census opportunities.
• Provide regular updates to facility leadership regarding referrals, pending admissions, and admissions activity.
• Participate in facility tours and serve as a welcoming point of contact for prospective residents and families.
• Support community outreach and relationship-building efforts that contribute to facility census growth.
• Maintain the highest level of professionalism and confidentiality when handling resident and referral information

Skills

Communication skills

Organization

Interpersonal skills

Relationship building

Multitasking

Microsoft Office

Independent work

Education

Bachelor's degree in Healthcare Administration

Tools

Microsoft Office

Job description

Ridge Valley Center for Nursing and Rehabilitation, part of the Alliance Health Group family, is seeking an Admissions Director in Charlotte, NC. This leadership role oversees the facility's admissions process, coordinating with hospital and community referral sources to ensure smooth transitions for new residents.

You will work with campus leadership and departments to review admissions, manage referrals, and optimize census growth while maintaining exceptional resident care and confidentiality.