Admissions Director

Presbyterian Senior Living; Huntingdon (Huntingdon County); On-site; USD 65,000 - 95,000; Full time

Job summary

Presbyterian Senior Living is seeking a Health Center Admissions Director to drive census goals by managing referrals, inquiries, sales and admissions processes with responsiveness to customers and referrers. The role emphasizes market penetration and a positive public image across our communities.

Ideal candidates have a bachelor's degree, 2+ years in sales/marketing/customer service, healthcare experience and proficiency in Microsoft Office/Excel.

Qualifications

• Bachelor's degree preferred.
• Minimum two years of experience in sales, marketing or customer service.
• Previous experience in healthcare is preferred.
• Knowledge of Microsoft Office and Excel required.
• Must relate well to employees, residents and visitors.
• Proven record of external sales or referral development.
• Strong follow-up and communication skills.
• Independent or team work capability.

Responsibilities

• Meets or exceeds occupancy and mix goals.
• Maximizes admissions to the community.
• Completes touring, application, screening and sales process with potential residents, families and referral sources.
• Coordinates a customer-friendly admission process.
• Communicates admission criteria to referral sources, residents, families and interdisciplinary team.
• Manages marketing data bases.
• Develops and nurtures referral relationships.
• Attends Census Development meetings and sales training.
• Assists leadership in marketing plan development and cost containment.

Skills

Sales experience

Customer service

Communication

Relationship building

Education

Bachelor's degree preferred

Tools

Microsoft Office

Excel

Job description

Presbyterian Senior Living is a mission-driven organization that lives our values of fostering teamwork, upholding integrity, embracing innovation, and leading with compassion in all that we do. Our legacy of serving more than 6,000 older adults with respect and dignity for over 95 years supports our mission to promote wholeness of body, mind, and spirit for all that live within our communities.

If you are compassionate, driven and enjoy working with an organization that is committed to valuing the diversity of all team members, one that offers a variety of schedules, career development, excellent benefit options, and more; PSL is for you! Whether you are a nurse, caregiver, culinary professional, maintenance worker or looking for a new career, we offer a wide range of career opportunities to fit your skills and interest.

The Health Center Admissions Director is responsible for successfully meeting census goals by developing and implementing strategies for managing the referral, inquiry, sales and admissions processes to ensure 24/7 customer and referrer responsiveness; appropriate market penetration; and a positive public image.

Qualifications

• Bachelor's degree preferred
• Minimum Two-years of experience in sales, marketing or customer service required
• Previous experience in the health care field preferred
• Knowledge of Microsoft Office and Microsoft Excel required
• Must relate well to employees, residents and visitors
• Proven record of effective external sales; such as: physicians, hospitals, other referral sources
• Must be reliable
• Possess exemplary follow up skills
• Excellent communications skills
• Overall professionalism
• Strong customer service skills
• Capable of working independently or as a team
• Creative thinking and positive attitude

Responsibilities And Expectations

• Meets or exceeds occupancy and mix goals.
• Maximizes admissions to the community.
• Completes touring, application, screening and sales process with potential residents, families and referral sources.
• Coordinates a customer-friendly admission process.
• Communicates admission criteria to referral sources, residents, families and interdisciplinary team.
• Manages marketing data bases.
• Develops and nurtures referral relationships.
• Attends and participates in Census Development meetings and sales training.
• Assists Administrator/Executive Director in the development and implementation of marketing plans.
• Responsible for budgetary control regarding marketing and cost containment.
• Assists Administrator/Executive Director regarding customer satisfaction.