Admissions Director

Lionstone Healthcare; City of Middletown (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401k with company match

Early Pay via Tapcheck

Employee Perks & Discount program via;

PTO + Holidays

Referral Bonus

Mentorship Programs

Upskilling Growth Opportunities

Education Loan Repayment

Job summary

Hawthorn Glen is seeking an Admissions Director to oversee referrals, admissions, and coordination with nursing units. You will manage insurance verification, engage with residents and families, and ensure timely admissions and proper documentation.

The role emphasizes cross-department communication, process improvement, and mentorship in a supportive, growth-focused environment.

Qualifications

• Must be able to understand the English language.
• Must possess the ability to make independent decisions in a timely fashion.
• Must be knowledgeable of supply practices, procedures, and guidelines.
• Must possess the ability to minimize waste of supplies, misuse of equipment, etc.

Responsibilities

• Coordinate and facilitate referrals for potential admissions.
• Act as a liaison to the nursing unit to ensure a smooth transition for all residents.
• Maintain a daily log of referrals for bed vacancies and share with screener and Administrator.
• Follow fax and phone procedures regarding bed vacancies to area discharge planners.
• Obtain residents' insurance information and admit residents to the Facility within 48 business hours.
• Advise residents' families of co-pay amounts and collect revenue.
• Maintain an admission's filing system and assist in developing procedures to ensure records are properly completed.
• Communicate insurance approval within 30 minutes to the screener to expedite admission.
• Stay in constant communication with all screeners throughout the day.
• Relay admissions information quickly and efficiently to the Admissions Director, Administrator, and all other departments.
• Conduct tours of the Facility and answer questions regarding the Facility and admissions process.
• Meet with residents and families to assure all necessary forms are completed.
• Obtain necessary information from all potential residents, including PRI, admission application, bank statements, financial support statements, and proper insurance verification.
• Assure all departments receive necessary information to prepare for admission

Skills

English proficiency

Decision making

Waste minimization

Education

High school diploma or GED

Job description

Admissions Director

Job Summary

At Hawthorn Glen, we're building together: Smarter. Long-Term. Care. We invest in people, not just positions. Through career growth opportunities, supportive leadership, meaningful relationships, and a culture of respect and empowerment, we help our employees thrive both personally and professionally. If you're looking for a workplace where your contributions matter, your growth is supported, and your work makes a lasting impact, you'll find it at Hawthorn Glen.

Responsibilities

• Coordinate and facilitate referrals for potential admissions

• Act as a liaison to the nursing unit to ensure a smooth transition for all residents

• Maintain a daily log of referrals for bed vacancies and share with screener and Administrator

• Follow fax and phone procedures regarding bed vacancies to area discharge planners

• Obtain residents' insurance information and admit residents to the Facility within 48 business hours

• Advise residents' families of co-pay amounts and collect revenue

• Maintain an admission's filing system and assist in developing procedures to ensure records are properly completed

• Communicate insurance approval within 30 minutes to the screener to expedite admission

• Stay in constant communication with all screeners throughout the day

• Relay admissions information quickly and efficiently to the Admissions Director, Administrator, and all other departments

• Conduct tours of the Facility and answer questions regarding the Facility and admissions process

• Meet with residents and families to assure all necessary forms are completed

• Obtain necessary information from all potential residents, including PRI, admission application, bank statements, financial support statements, and proper insurance verification

• Assure all departments receive necessary information to prepare for admission

Requirements

• Must possess a high school diploma or GED equivalent

• Must be able to understand the English language

• Must possess the ability to make independent decisions in a timely fashion

• Must be knowledgeable of supply practices, procedures, and guidelines

• Must possess the ability to minimize waste of supplies, misuse of equipment, etc.

• Must be able to follow written and oral instructions

People-Centered Rewards

• Health benefits including Medical, Dental & Vision

• 401k with company match

• Early Pay via Tapcheck!

• Employee Perks & Discount program via NES

• PTO + Company Holidays + Floating Holidays

• $Referral Bonus Program$

• Mentorship Programs

• Internal/Upskilling Growth Opportunities

• Continued Education Loan Repayment Program powered by Clasp