Admissions Director

Westgate Hills Rehabilitation and Healthcare Center; Baltimore (MD); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Tuition reimbursement

Referral bonus

Health benefits

401(k) match

Culture committee

Life insurance

EAP resources

Job summary

Westgate Hills Rehabilitation and Healthcare Center in Baltimore, MD, is seeking an Admissions Director to lead the full admissions lifecycle, from inquiry to move-in, ensuring a caring, compliant, and streamlined experience for prospective residents and families.

You will conduct tours, assess suitability, coordinate with providers, and maintain accurate records to support census goals. This role emphasizes empathy, teamwork, and strong community relations.

Qualifications

• Minimum of two years of experience in admissions, marketing, or a similar healthcare role.
• Strong communication, interpersonal, and presentation skills.
• Ability to engage families with empathy and professionalism.
• Ability to work flexible hours.
• Strong organizational skills with attention to detail.

Responsibilities

• Oversee and manage the entire admissions process from initial inquiry through resident move-in, ensuring a seamless and compassionate experience for prospective residents and their families.
• Conduct engaging and informative tours for prospective residents and families, clearly communicating our services, care options, and community environment.
• Assess the needs of potential residents to ensure appropriate placement and a strong fit within the community, prioritizing safety, well-being, and quality of care.
• Coordinate closely with healthcare providers, social workers, and family members to gather necessary documentation and ensure a smooth and timely admissions process.
• Maintain accurate, organized resident records in full compliance with state regulations, federal guidelines, and privacy laws.
• Lead admissions efforts with a focus on responsiveness, relationship-building, and maintaining strong community partnerships to support census goals.
• Collaborate with internal departments to ensure a smooth transition for new residents and a positive first experience within the community.

Skills

Communication skills

Interpersonal skills

Presentation skills

Empathy

Relationship building

Flexible hours

Organizational skills

Job description

Join our team at Westgate Hills Rehabilitation and Healthcare Center as an Admissions Director!

Proudly supported by Marquis Health Consulting Services

Daily Pay!
Salary: 65k to 85k

At Westgate Hills Rehabilitation and Healthcare Center, we believe that every resident’s journey begins with a warm welcome, thoughtful guidance, and a commitment to exceptional care. Guided by our core values of Passion, Respect, and Excellence, the Admissions Director leads the admissions process with professionalism, compassion, and integrity—ensuring each family feels supported, informed, and confident in their decision to join our community.

Responsibilities for Admissions Director:

• Oversee and manage the entire admissions process from initial inquiry through resident move-in, ensuring a seamless and compassionate experience for prospective residents and their families.

• Conduct engaging and informative tours for prospective residents and families, clearly communicating our services, care options, and community environment.

• Assess the needs of potential residents to ensure appropriate placement and a strong fit within the community, prioritizing safety, well-being, and quality of care.

• Coordinate closely with healthcare providers, social workers, and family members to gather necessary documentation and ensure a smooth and timely admissions process.

• Maintain accurate, organized resident records in full compliance with state regulations, federal guidelines, and privacy laws.

• Lead admissions efforts with a focus on responsiveness, relationship-building, and maintaining strong community partnerships to support census goals.

• Collaborate with internal departments to ensure a smooth transition for new residents and a positive first experience within the community.

Qualifications for Admissions Director:

• Minimum of two (2) years of experience in Admissions, Marketing, or a similar role within a healthcare setting.

• Strong communication, interpersonal, and presentation skills with the ability to engage families with empathy and professionalism.

• Demonstrated ability to build relationships, manage sensitive conversations, and guide families through decision-making processes.

• Ability to work flexible hours, as admissions and marketing responsibilities may require.

• Strong organizational skills with attention to detail and the ability to manage multiple priorities effectively.

Our Core Values in Action

Passion

Approaching every interaction with energy, compassion, and a genuine commitment to helping families make informed and confident decisions.

Respect

Treating every resident, family member, and partner with dignity, empathy, and professionalism throughout the admissions journey.

Excellence

Delivering a seamless, organized, and high-quality admissions experience that reflects the highest standards of service, care, and integrity.

Benefits for Admissions Director:

• Tuition reimbursement

• Employee referral bonus

• Health, vision, and dental benefits

• 401(k) with match, Employee engagement and culture committee

• Company-sponsored life insurance

• Employee assistance program (EAP) resources

Join our team at Westgate Hills Rehabilitation and Healthcare Center, a 120-bed Sub-Acute, and Long-Term Care facility where compassion and quality care are at the heart of everything we do. Our facility is thoughtfully designed with beautiful common spaces, creating a welcoming, home-like environment not only for our residents but also for our staff. We believe in fostering a positive and supportive workplace where employees feel valued, respected, and empowered to make a difference.
Here, you'll be part of a collaborative and dedicated team that prioritizes professional growth, work-life balance, and a culture of appreciation. If you're passionate about providing exceptional care in a warm, inclusive setting, we would love for you to grow your career with us.

The facility provides equal employment opportunities to all applicants and employees and prohibits discrimination and harassment of any kind. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants are encouraged to apply.