Admissions Director

Arvin Post Acute; Arvin (CA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Paid time off

Training and professional-development

Job summary

Arvin Post Acute is seeking an experienced Admissions Director to lead our facility’s admissions and referral processes. You will coordinate with hospitals, case managers, and the interdisciplinary team to ensure smooth transitions for residents and families.

The ideal candidate will manage clinical and financial information with accuracy and urgency, build strong referral relationships, conduct facility tours, and ensure compliance with HIPAA and payer requirements.

Qualifications

• Experience in skilled nursing or healthcare admissions is preferred.
• Knowledge of Medicare, Medi-Cal, private insurance, and authorization processes is preferred.
• Experience with electronic health-record systems and referral-review processes is desirable.

Responsibilities

• Direct and coordinate the facility’s referral and admissions processes.
• Serve as a primary contact for hospitals, case managers, discharge planners, residents, families, and referral sources.
• Review referrals and coordinate clinical review with Nursing, Rehabilitation, and other departments.
• Obtain necessary clinical, financial, insurance, demographic, and authorization information.
• Verify payer sources, insurance eligibility, benefits, authorizations, and financial qualifications.
• Coordinate admission decisions and communicate responses to referral sources promptly.
• Schedule admissions and ensure rooms, equipment, medications, transportation, and services are prepared.
• Guide residents through admission agreements, consent forms, financial documents, and facility policies.
• Provide facility tours and explain available programs, services, and levels of care.
• Maintain regular communication with hospitals and case managers throughout the referral process.
• Enter and maintain accurate referral, admission, denial, and census information.
• Track referral volume, conversion rates, payer sources, admission outcomes, and lost-business reasons.
• Participate in daily census, admissions, clinical, and interdisciplinary meetings.
• Collaborate with Nursing, Rehabilitation, Social Services, Medical Records, Dietary, and Business Office for seamless transitions.
• Ensure admissions activities comply with federal, state, payer, HIPAA, and facility requirements.
• Maintain confidentiality of all resident, referral, health, and financial information.

Skills

Communication skills

Customer service

Organizational skills

Attention to detail

Relationship building

Follow-up

Problem-solving

Team collaboration

Education

Associate or Bachelor's degree preferred

Tools

PointClickCare

Microsoft Office

Job description

Admissions DirectorArvin Post AcutePay Range: $20.00–$24.00 per hour, based on experienceLead the First Step in Every Resident’s JourneyArvin Post Acute is seeking an experienced, compassionate, and results-driven Admissions Director to lead our facility’s admissions and referral processes. This position plays a critical role in creating a welcoming experience for residents and families while coordinating with hospitals, case managers, insurance providers, and the interdisciplinary team.The ideal candidate understands skilled nursing admissions, builds strong referral relationships, and can manage clinical and financial information with accuracy, urgency, and professionalism.Essential Duties and ResponsibilitiesDirect and coordinate the facility’s referral and admissions processes.Serve as a primary contact for hospitals, case managers, discharge planners, residents, families, and referral sources.Review referrals and coordinate clinical review with Nursing, Rehabilitation, and other appropriate departments.Obtain necessary clinical, financial, insurance, demographic, and authorization information.Verify payer sources, insurance eligibility, benefits, authorizations, and financial qualifications.Coordinate admission decisions and communicate responses to referral sources promptly.Schedule admissions and ensure resident rooms, equipment, medications, transportation, and services are prepared.Guide residents and responsible parties through admission agreements, consent forms, financial documents, and facility policies.Provide facility tours and explain available programs, services, and levels of care.Maintain regular communication with hospitals and case managers throughout the referral process.Enter and maintain accurate referral, admission, denial, and census information.Track referral volume, conversion rates, payer sources, admission outcomes, and lost-business reasons.Participate in daily census, admissions, clinical, and interdisciplinary meetings.Develop and maintain productive relationships with hospitals, physicians, managed-care organizations, community agencies, and other referral partners.Support census-development, marketing, outreach, and community-relations initiatives.Collaborate with Nursing, Rehabilitation, Social Services, Medical Records, Dietary, and the Business Office to ensure a seamless transition.Ensure admissions activities comply with federal, state, payer, HIPAA, and facility requirements.Maintain the confidentiality of all resident, referral, health, and financial information.Address resident and family questions with compassion, professionalism, and timely follow-through.Perform additional duties as assigned by the Administrator.QualificationsHigh school diploma or GED required; associate or bachelor’s degree preferred.Previous admissions experience in a skilled nursing, long-term care, rehabilitation, or healthcare environment strongly preferred.Knowledge of Medicare, Medi-Cal, managed care, private insurance, and authorization processes preferred.Familiarity with skilled nursing referral review, admission agreements, and payer documentation.Experience with PointClickCare or another electronic health-record system preferred.Proficiency with Microsoft Office and standard office systems.Excellent written, verbal, interpersonal, and customer-service skills.Strong organizational skills and exceptional attention to detail.Ability to prioritize competing responsibilities and respond quickly in a fast-paced environment.Strong relationship-building, follow-up, and problem-solving abilities.Ability to handle sensitive health and financial information with confidentiality and professionalism.Dependable attendance and a collaborative, team-oriented approach.Supervisory ResponsibilitiesThe Admissions Director oversees the facility’s admissions process and may supervise or provide direction to admissions support personnel, depending on the facility’s organizational structure.Physical RequirementsThis position requires frequent sitting, standing, walking, speaking, hearing, reading, and computer use. Occasional lifting or carrying of materials weighing up to 25 pounds may be required.Reasonable accommodations may be made for qualified individuals with disabilities.Why Join Arvin Post Acute?Competitive pay of $20.00–$24.00 per hour, based on experienceMedical, dental, and vision insurance for eligible employees401(k) retirement planLife insurancePaid time offTraining and professional-development opportunitiesSupportive leadership and a collaborative interdisciplinary teamOpportunity to build meaningful relationships throughout the healthcare communityRewarding work that helps residents and families navigate important care transitionsBenefits are subject to eligibility requirements and facility policy.If you are an experienced admissions professional who combines compassion, organization, and a passion for census development, apply today and join Arvin Post Acute!This posting describes the general nature and level of work performed. Duties and responsibilities may be modified or reassigned based on operational needs and reasonable accommodations.We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.