Admissions Director: Census & Referrals Leader

Arvin Post Acute; Arvin (CA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Paid time off

Training and professional-development

Job summary

Arvin Post Acute is seeking an experienced Admissions Director to lead our facility’s admissions and referral processes. You will coordinate with hospitals, case managers, and the interdisciplinary team to ensure smooth transitions for residents and families.

The ideal candidate will manage clinical and financial information with accuracy and urgency, build strong referral relationships, conduct facility tours, and ensure compliance with HIPAA and payer requirements.

Qualifications

• Experience in skilled nursing or healthcare admissions is preferred.
• Knowledge of Medicare, Medi-Cal, private insurance, and authorization processes is preferred.
• Experience with electronic health-record systems and referral-review processes is desirable.

Responsibilities

• Direct and coordinate the facility’s referral and admissions processes.
• Serve as a primary contact for hospitals, case managers, discharge planners, residents, families, and referral sources.
• Review referrals and coordinate clinical review with Nursing, Rehabilitation, and other departments.
• Obtain necessary clinical, financial, insurance, demographic, and authorization information.
• Verify payer sources, insurance eligibility, benefits, authorizations, and financial qualifications.
• Coordinate admission decisions and communicate responses to referral sources promptly.
• Schedule admissions and ensure rooms, equipment, medications, transportation, and services are prepared.
• Guide residents through admission agreements, consent forms, financial documents, and facility policies.
• Provide facility tours and explain available programs, services, and levels of care.
• Maintain regular communication with hospitals and case managers throughout the referral process.
• Enter and maintain accurate referral, admission, denial, and census information.
• Track referral volume, conversion rates, payer sources, admission outcomes, and lost-business reasons.
• Participate in daily census, admissions, clinical, and interdisciplinary meetings.
• Collaborate with Nursing, Rehabilitation, Social Services, Medical Records, Dietary, and Business Office for seamless transitions.
• Ensure admissions activities comply with federal, state, payer, HIPAA, and facility requirements.
• Maintain confidentiality of all resident, referral, health, and financial information.

Skills

Communication skills

Customer service

Organizational skills

Attention to detail

Relationship building

Follow-up

Problem-solving

Team collaboration

Education

Associate or Bachelor's degree preferred

Tools

PointClickCare

Microsoft Office

Job description

Arvin Post Acute is seeking an experienced Admissions Director to lead our facility’s admissions and referral processes. You will coordinate with hospitals, case managers, and the interdisciplinary team to ensure smooth transitions for residents and families.

The ideal candidate will manage clinical and financial information with accuracy and urgency, build strong referral relationships, conduct facility tours, and ensure compliance with HIPAA and payer requirements.