Admissions Counselor

The Catholic University of America; Washington (District of Columbia); On-site; USD 50,000 - 55,000; Full time

Job summary

A prominent educational institution is seeking an Admissions Counselor to manage student recruitment and admissions for its Tucson Program. Responsibilities include collaboration with the admissions team on recruitment activities, monitoring the application process, and engaging with the Tucson community. Ideal candidates should hold a bachelor's degree, have sales or customer service experience, and be bilingual in English and Spanish. A commitment to the institution's mission is essential.

Qualifications

• Bachelor's degree plus experience in sales or customer service.
• Experience in a higher education work environment preferred.
• Understanding of recruitment and financial aid processes.

Responsibilities

• Collaborate with the admissions team on various recruitment activities.
• Monitor application systems to assist prospective students.
• Provide support in customer service and maintain records.

Skills

Sales/customer service experience

Understanding of recruitment

Bilingual (English and Spanish)

Education

Bachelor's degree

Tools

TargetX CRM system

Job description

The position, located in Tucson, Arizona, is responsible for student recruitment and admissions for the University’s Tucson Program. The Admissions Counselor will report to the Director of Admissions and Student Success and will work with other team members to meet yearly recruitment goals and find new recruitment sources.

The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is $50,000- $55,000.

Responsibilities

• Collaborates with Director of Admissions and Student Success and Admissions Team in a variety of recruitment related activities, including college fairs, high school visits, financial aid presentations, recruitment event support, prospect tracking, prospect relations and follow-up.
• Monitors the application system, assisting prospective students complete the application process and collect necessary supporting documents.
• Provides support to Tucson Program staff including providing customer service; answering, screening and directing phone calls; reviewing and responding to emails; maintaining calendar; preparing, drafting, and proofing reports, letters, forms and spreadsheets; coordinating travel arrangements; coordinating meetings and taking minutes; and assisting with any events, as needed.
• Maintains admission and student confidential records, files, maintains spreadsheets, and ensures data is up-to-date for Admissions reporting and tracking in TargetX CRM system.
• Gives presentations in assigned schools, community groups, and individual students and families.
• Be a University representative to officials, dignitaries, community members visiting campus.
• Represents Metropolitan School of Professional Studies with an engaging, helpful, team-oriented demeanor consistent with the University’s mission and Roman Catholic character.
• Performs other duties as assigned.

Qualifications

• Bachelor's degree and sales/customer service experience or an equivalent combination of education and experience sufficient to successfully perform the duties above.
• Understanding of recruitment, financial aid, and student experience/ assessments/ retention tools and techniques. Experience in a higher education work environment is preferred.
• Knowledge of the Tucson community. Bilingual (English and Spanish) preferred.
• Must be supportive of the mission and vision of The Catholic University of America. The University was founded in the name of the Catholic Church and maintains a unique relationship with it. The University’s operations, policies, and activities reflect this foundation and relationship and are conducted in accordance with its stated mission.
• Regardless of their religious affiliation or denominational affiliation, all employees are expected to conduct and support the University’s mission in the fulfillment of their responsibilities and obligations appropriate to their appointment.
• Due to the nature of the position, occasionally night and weekend work is required.