Admissions Counselor

College of Western Idaho; Nampa (ID); On-site; USD 39,000 - 49,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid holidays

Job summary

The College of Western Idaho (CWI) seeks an energetic Admissions Counselor to build recruitment pipelines, guide students through admissions, and partner with high schools and community groups across the Treasure Valley and beyond.

This full-time role emphasizes relationship-building, outreach, event coordination, and data-driven student support, with evening and regional travel expected as part of the position.

Qualifications

• 1-3 years experience in a community college setting or similar environment.
• Strong communication and relationship-building skills.
• Experience with ERP systems (Ellucian Colleague) preferred but not required.

Responsibilities

• Build recruitment pipelines and partnerships with high schools, workforce agencies, and community organizations.
• Guide students through admissions, onboarding, and use of college resources.
• Coordinate recruitment events, campus visits, and Open Houses.
• Manage recruitment operations and student data in CRM and SIS systems.
• Collaborate with Admissions, One Stop, and Enrollment & Student Services teams to support student success.

Skills

Public speaking

Cross-cultural communication

Relationship-building

MS Office

Education

Community college experience

Tools

Ellucian Colleague ERP

CRM systems

Microsoft Office

Job description

Get started on your future at CWI, and join us in empowering lives and our community.

Assistant Director, Admissions and Recruitment

Position Status:

Full-Time

Posted Pay Range:

$18.68 - $23.35

Are you passionate about helping students discover opportunities and achieve their educational goals? The College of Western Idaho (CWI) is seeking an energetic, student-focused Admissions Counselor to serve as a key ambassador for the College throughout the Treasure Valley and beyond. This role blends relationship-building, outreach, event coordination, and student support to help prospective students confidently navigate admissions, onboarding, and available college resources.

The ideal candidate is a strong communicator and relationship-builder who thrives in a fast-paced environment, enjoys engaging with diverse communities, and is excited to make a lasting impact on student success. Evening, weekend, and regional travel within CWI’s service area are part of this dynamic and rewarding opportunity.

About Us:

At the College of Western Idaho (CWI), you will work in a dynamic, collaborative environment where problem-solving and innovation are valued, and your contributions directly enhance the efficiency of the institution.

Responsibilities:

Build Recruitment Pipelines & Community Partnerships

• Cultivate partnerships with high schools, community organizations, workforce agencies, and prospective student populations.
• Represent CWI at high school visits, college fairs, workforce events, campus events, and community outreach opportunities.
• Serve as a visible ambassador of the College by promoting CWI programs, opportunities, and student resources.
• Travel throughout assigned recruitment territories to strengthen community connections and support enrollment initiatives.

Guide Students Through the Enrollment Journey

• Conduct one-on-one admissions appointments, campus tours, classroom presentations, workshops, and recruitment sessions for students and families.
• Provide accurate guidance on admissions requirements, academic programs, financial aid processes, transfer pathways, and student resources.
• Support students through the admissions and onboarding process by delivering timely communication, follow-up, and referrals to campus services.
• Assist with orientation and new student onboarding efforts designed to promote student success and transition to college.

Coordinate Recruitment Events & Campus Experiences

• Coordinate and support campus visitation programs, admissions events, Open Houses, orientations, and outreach activities.
• Manage scheduling, event logistics, communication, and execution to ensure successful recruitment experiences.
• Prepare, transport, and set up recruitment materials, displays, and event equipment for outreach initiatives.
• Participate in occasional evening, weekend, and overnight recruitment activities as needed.

Manage Recruitment Operations & Student Data

• Document student interactions, outreach efforts, appointments, and follow-up activities in CRM and student information systems.
• Utilize recruitment technologies, reporting tools, virtual platforms, and databases to enhance student engagement and workflow efficiency.
• Assist with data collection, reporting, and assessment of recruitment initiatives and student engagement outcomes.
• Maintain calendars, outreach records, and operational communications to support efficient service delivery.

Foster Collaboration, Compliance & Student-Centered Service

• Partner with Admissions, One Stop, and Enrollment & Student Services teams to support recruitment and student success initiatives.
• Maintain current knowledge of admissions requirements, financial aid processes, institutional policies, and compliance standards.
• Participate in departmental meetings, professional development, committee work, and institutional initiatives.
• Demonstrate professionalism, cultural awareness, accountability, and a commitment to exceptional customer service for students, families, and community partners.

Minimum Qualifications:

• 1-3 years of experience in a Community College setting preferably in the Dual Credit, Registrar’s, Admissions, Student Enrichment or Financial Aid office preferred.
• Strong technical abilities: database systems, presentation software, Microsoft Office suite or equivalent.
• Strong cross-cultural interpersonal and writing skills are necessary, including public
  speaking skills and ability to represent the college in a positive way to all populations.
• Experience with Ellucian Colleague ERP or other major ERP systems preferred but not required
• Bilingual (Spanish/English) preferred but not required

Additional Instructions for Applicants:

*Must be able to travel throughout the assigned recruitment territory and to off-site events as required. Reliable transportation to fulfill travel requirements is required.

***All candidates must reside within, or be willing to relocate to, a reasonable commuting distance from CWI. Employment visa sponsorship is not available for this position.

• For more information on health insurance, including coverage details and plan summaries, visit www.OGI.Idaho.gov
• Retirement plans with employer contribution of over 11%
• Eleven paid holidays per year (faculty may vary)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, gender identity, sexual orientation, or any other applicable legally protected status.