Admissions Coordinator - Skilled Nursing Facility

Sunnyview Convalescent Hospital; Los Angeles (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Sunnyview Convalescent Hospital is hiring an Admission Coordinator to join our Admissions team in Los Angeles. The role focuses on guiding residents through the admission process, coordinating with families and care teams to ensure smooth transitions.

The candidate will verify Medicare/Medicaid coverage, manage payer documents, and assist in regulatory applications. Strong communication, organization, and resilience in a fast-paced clinical environment are essential.

Qualifications

• Knowledge of long-term care patient needs.
• COVID-19 vaccination including booster.
• Must be able to cope with mental and emotional stress in a healthcare setting.
• Ability to handle challenging resident behaviors.
• Spanish or other non-English language knowledge is helpful but not required.
• Awareness and understanding of residents' needs.

Responsibilities

• Provide tours of the facility, explain services, and distribute brochures.
• Maintain regular, reliable, punctual attendance per policy.
• Ensure resident rooms are presentable for tours.
• Determine primary/secondary payers; prepare admission agreements.
• Verify Medicare coverage and collect co-insurance for Private Pay.
• Verify Medi-Cal eligibility and TARs; manage Medi-Cal card.
• Notify SSI, verify HMO coverage and authorization, and confirm payer details.
• Coordinate with family and sign consent forms; assist in regulatory applications.
• Initiate TARs on admission for Medi-Cal; support admissions/marketing functions.
• Educate staff on admitting processes to maintain smooth flow.
• Handle inquiries and assist in admissions/placement meetings.
• Coordinate with case managers and discharge planners for smooth transfers.
• Conduct facility tours for discharge planners and families.
• Inform nursing/other departments of potential admissions.
• Track HMO stay length and progress; follow up on discharge status.
• Participate in quarterly QA program and other duties as assigned by Administrator.

Skills

Long-term care knowledge

COVID-19 vaccination

Stress management

Resident behavior management

Spanish helpful

Resident needs awareness

Emotional resilience

Job description

We are seeking to hire an Admission Coordinator to join our Admissions team!

We care about your growth! Join our team and receive leadership development opportunities to expand your career in the healthcare field, while receiving competitive pay and learning from colleagues in a positive environment.

Admissions Coordinator Requirements

• Knowledge of long-term care patient needs
• Fully vaccinated against COVID-19 including Booster shots
• Requires mental maturity to deal with fast-paced work environment
• Must be able to cope with mental and emotional stress related to working with persons who are ill, disabled, elderly and/or emotionally upset, and/or memory impaired
• Must be able to manage resident behavior that includes verbal outbursts, combative behavior, striking out, and memory impairment
• Ability to speak Spanish or any other non-English language helpful but not required
• Must be aware of and understand the needs of the residents

Primary Admissions Coordinator Responsibilities

• Complies with the facility’s attendance policy requiring regular, reliable, and punctual attendance
• Provides tours of facility, explains services, and distributes brochures
• Performs rounds every morning to assure vacant rooms are presentable during tours
• Determines primary and secondary payers. Obtains all pertinent documents, and prepares and types Admission Agreement
• Medicare: Verifies coverage for Part A & B. Obtains copy of resident’s Medicare card. Verifies available days, identifies prior stay, and secondary payer. Collects co-insurance on Private Pay patients
• Medi-Cal: Verifies eligibility; determines and collects share of cost, obtains TARs and Medi-Cal plastic ID card
• SSI: Notifies SSI of admission and assists in application for long-term care. o HMO: Verifies plan coverage, obtains authorization, number of days covered and copy of card. Verifies payer name and billing address, level of care, and determines co-payment
• Working with resident’s family or responsible party, obtains signatures on consent forms and assists in state and regulatory application process
• Initiates TARs on the day of admission on all patients with Medi-Cal coverage even if they are admitted under Medicare
• Educates social service and office staff on admitting functions to maintain admitting flow while Admitting/Marketing Coordinator is performing external marketing function
• Takes inquiries in completing the forms contained in the resident’s financial folder and admission packet
• Participates in admissions and rehab meetings
• Assists in calling hospital for referrals and daily follow-up
• Coordinates with case managers, discharge planners, and social workers from referral source to ensure smooth transfer of residents
• Conducts a tour of the facility as needed for discharge planners and families
• Informs nursing and other department managers of potential admissions
• Tracks HMO patient’s length of stay and progress
• Follows up with family members during placement on discharge status
• Participates in the internal quarterly quality assurance program
• Other duties as assigned by the Administrator

PAY SCALE:

Depending on a number of factors, including, but not limited to location, regularly scheduled work shift, knowledge, skills, experience, and expertise.

This company is an Equal Opportunity / Affiant Action Employer

All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin.

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