Admissions Coordinator for Skilled Nursing

Canterbury Place; Pittsburgh (Allegheny County); On-site; USD 38,000 - 46,000; Full time

Job summary

Canterbury Place, located in Pittsburgh, PA, is seeking a compassionate and organized Assistant Admissions Coordinator for a full‑time role. You will guide families through inquiries and intake, coordinate logistics for new resident arrivals, and support the admissions team with tours and documentation.

The position emphasizes strong communication, multitasking, and teamwork in a healthcare setting, with opportunities for professional growth within a mission‑driven senior living community.

Qualifications

• 1–2 years of experience in admissions, customer service, healthcare administration, or a related office support role preferred.
• Prior experience in long‑term care, senior living, or a medical setting is a plus, but not required.
• Excellent interpersonal, verbal, and written communication skills—compassion and active listening are essential.
• Strong organizational skills with the ability to multitask in a fast‑paced environment.
• Proficiency with computers, including Microsoft Office (Word, Excel, Outlook) and the ability to learn specialized electronic medical records/admissions software.

Responsibilities

• Inquiry & Tour Support: Warmly respond to initial inquiries from prospective residents, family members, and hospital discharge planners; assist with conducting community tours.
• Admissions Logistics: Coordinate room readiness, welcome packets, and moving logistics with the nursing, environmental services, and maintenance teams prior to a new resident's arrival.
• Data & Documentation: Assist in gathering necessary medical and financial paperwork; accurately enter applicant data into our admissions tracking software.
• Relationship Management: Maintain proactive communication with families and referral sources to ensure a seamless transition into Canterbury Place.
• Community Relations: Assist the Admissions Director with outreach events, marketing efforts, and building strong relationships within the local Pittsburgh healthcare network.

Skills

Customer service

Interpersonal skills

Communication

Organizational skills

Microsoft Office

EMR software

Tools

Admission software

Job description

Here is a professional and engaging job posting for the Assistant Admissions Coordinator position at Canterbury Place, optimized for platforms like Indeed, ZipRecruiter, or Apploi.

Assistant Admissions Coordinator

Company: Canterbury Place

Location: Pittsburgh, PA (Lawrenceville area)

Job Type: full-Time

Schedule: Monday – Friday (Day shift)

About Canterbury Place

At Canterbury Place, we are dedicated to providing exceptional, compassionate care and senior living services to our residents. We understand that transitioning into a senior living community is a significant step for seniors and their families. Our admissions team is the welcoming gateway to our community, ensuring a smooth, supportive, and stress-free enrollment process.

Position Summary

We are seeking a compassionate, organized, and detail-oriented Assistant Admissions Coordinator to join our team on a full-time basis. Working Monday through Friday, you will play a key role in supporting our admissions department, guiding families through the inquiry and intake process, and coordinating the logistics of new resident arrivals.

This is the perfect role for an administrative or customer service professional who loves working with people and wants to make a meaningful impact in the healthcare and senior care space.

Key Responsibilities

• Inquiry & Tour Support: Warmly respond to initial inquiries from prospective residents, family members, and hospital discharge planners; assist with conducting community tours.
• Admissions Logistics: Coordinate room readiness, welcome packets, and moving logistics with the nursing, environmental services, and maintenance teams prior to a new resident's arrival.
• Data & Documentation: Assist in gathering necessary medical and financial paperwork; accurately enter applicant data into our admissions tracking software.
• Relationship Management: Maintain proactive communication with families and referral sources to ensure a seamless transition into Canterbury Place.
• Community Relations: Assist the Admissions Director with outreach events, marketing efforts, and building strong relationships within the local Pittsburgh healthcare network.

Qualifications

• 1–2 years of experience in admissions, customer service, healthcare administration, or a related office support role preferred.
• Prior experience in long‑term care, senior living, or a medical setting is a plus, but not required.
• Excellent interpersonal, verbal, and written communication skills—compassion and active listening are essential.
• Strong organizational skills with the ability to multitask in a fast‑paced environment.
• Proficiency with computers, including Microsoft Office (Word, Excel, Outlook) and the ability to learn specialized electronic medical records/admissions software.

Schedule & Hours

• Hours: Part‑time, Monday through Friday.
• Specific daily hours (e.g., 6-8 hours per day, morning or afternoon focus) can be discussed and finalized during the interview process.

What We Offer

• Competitive part‑time hourly pay.
• A supportive, mission‑driven team environment.
• Opportunities for professional growth and development within the organization.

Canterbury Place is an Equal Opportunity Employer.