Admissions Coordinator

Stellar Health Group; Woburn (MA); In loco; USD 42.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive Wages

6 Paid Holidays

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Paid time off - Full Time Employees

401K

Descrizione del lavoro

Stellar Health Group seeks an Admissions Coordinator to support the facility’s occupancy goals. You will work with the admissions and business offices to evaluate referrals, determine pay status, and manage the admission process for potential residents.

The role requires strong organizational skills, familiarity with insurance processes for long-term care, and the ability to communicate effectively with families and hospitals. On-site position in Woburn, MA with full-time hours.

Competenze

• Demonstrates an understanding of arithmetic.
• Minimum 1 year of experience with demonstrated success in a health care facility.
• Knowledgeable of insurance coverage and authorization processes for long-term care is helpful.

Mansioni

• Facilitates open, collaborative relationships between the business office and admissions to support occupancy and collections.
• Performs admissions duties daily to convert referrals to admission status.
• Maintain knowledge of referral status and communicate with external team members accordingly.
• Coordinate with the Business Office to complete financial evaluations and determine pay status before admitting residents.
• Identify which payment entities require prior authorization and secure it when needed.
• Record and monitor resident pay status changes in the facility systems and the resident records.
• Provide facility tours to potential residents/representatives and answer questions about admission.
• Assist with processing referrals promptly and ensure accurate room assignments and census entries.
• Collaborate with interdisciplinary teams, families, hospitals, and community partners to resolve issues in admissions.

Conoscenze

Healthcare experience

Insurance coverage knowledge

Descrizione del lavoro

FULL TIME

Required Qualifications

• Demonstrates an understanding of arithmetic.
• Prefer to have, as a minimum, one (1) year of experience with demonstrated success in a position in the facility or in another related health care facility.
• Knowledgeable of insurance coverage and authorization process pertaining to long-term care is helpful.

Major Duties and Responsibilities

Participates in an open and collaborative relationship between the business office and the admissions office, both working toward shared facility goals for occupancy and collections.

Performs duties daily in the admissions office as assigned by the Admissions Director to facilitate the conversion of referrals to admission status.

Knows at all times, the status of each referral.

Communicates with external team members regarding referral status and any additional information needed to assist with the admission decision.

Communicates daily with the Business Office to complete financial evaluations for potential residents and payment options including but not limited to printing of the Common Working File, printing Medicaid Eligibility, and identifying the pay status with the resident/representative prior to admitting the resident.

Knows, at all times, which payment entities require prior authorization for payment and secures prior authorization when required.

Maintains working knowledge of facility’s practices related to all pay status types such as other insurances, Medicare A, Medicaid, Private, Veteran’s Administration contracts, and hospital contracts, etc.

May at times be required to complete mental health screenings as required by federal and state regulations prior to admission.

Assists with processing referrals timely on a daily basis as assigned by the Admissions Director.

Ensures residents are admitted, transferred and discharged from the facility software accurately on a daily basis.

Records resident pay status changes on the facility’s internal daily census communication tool.

Records resident pay status accurately in the resident’s record at time of admission.

Behaves in a manner aligned with facility goals for occupancy and customer service.

Meets with potential residents/representatives daily and provides information about the facility.

Provides tours of the facility daily, and as requested by potential residents/representatives.

Works in a helpful and pleasant manner, daily using the telephone to communicate with families, residents, hospitals, insurance companies, etc. related to processing referrals.

Works numerous times a day using a computer, electronic medical record, spreadsheets, and other tools related to processing referrals.

Completes admission paperwork and files according to facility policy.

Informs the Admissions Director of obstacles or barriers to admitting residents.

Maintains daily referral tracking information as assigned by the Admissions Director.

Communicates with interdisciplinary team members timely regarding room assignments for pending admissions.

Demonstrates interpersonal relationship skills by developing and maintaining trust with coworkers.

Completes the daily census.

Participates in facility assessment activities as needed, such as carrying out duties assigned as part of a performance improvement committee.

Collaborates with members of the interdisciplinary team, family members, hospitals and community, etc. in a manner that resolves issues and improves the admissions process.

Promotes teamwork, mutual respect, and effective communication.

Participates in the facility’s plan of correction response to an inspection survey and implements any follow-up as designated by the Admissions Director.

Promotes safe work practices, safety rules, and accident prevention procedures to prevent employee injury and illness.

Benefit Package for Admission Coordinator:

• Competitive Wages
• 6 Paid Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Long & Short-term Disability Insurance
• Accrued paid time off – Full Time Employees
• 401K