Admissions Coordinator

avenuesrecovery; Warminster Township (Bucks County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401K with employer match

Medical Insurance

Dental

Vision

Employer‑Paid Life and AD&D

Flexible Spending Account (FSA) - Medical

Job summary

Avenues Recovery is looking for an Admissions Specialist in Bucks County. In this role, you will be the initial contact for individuals seeking to join our recovery programs, conducting professional intake processes and gathering essential documentation. Ideal candidates have excellent communication skills and at least one year of experience in the industry.

We offer a supportive work environment along with a comprehensive benefits package, including medical insurance and a 401K plan with employer matching. Join us at Avenues and help make a difference in people's lives!

Qualifications

• If in recovery, min. 1 year period of sustained sobriety required.
• 1 year of industry‑related experience required.

Responsibilities

• Serve as the first point of contact for individuals seeking admission.
• Conduct initial telephonic intake process professionally and efficiently.
• Facilitate the intake process by obtaining and verifying necessary documentation.

Skills

Excellent interpersonal and communication skills

Dignified and compassionate character

Strong multitasking skills

Sound judgement

Tools

Salesforce

Job description

Who We Are

Avenues Recovery Center is a nationwide network of drug and alcohol rehab centers with eighteen locations across seven states. We offer highly individualized treatment in a clean, modern, comfortable setting, spanning every level of care, including detox, residential, PHP, IOP, and outpatient services. The secret to our success is our people - merged with a premier clinical program, it’s allowed us to transform the lives of thousands of people to date. If you’re passionate about recovery and want to impact others in a meaningful way - we warmly invite you to join our growing family!

What You’ll Do

• Serve as the first point of contact for individuals seeking admission to our programs
• Conduct initial telephonic intake process professionally and efficiently
• Carry out phone screening with compassion and respect, providing encouragement
• Perform Verification of Benefits (VOB) immediately upon creation of a lead
• Record all activity in Salesforce accurately and diligently
• Facilitate the intake process by obtaining and verifying necessary documentation, including insurance information, identification, and medical records
• Coordinate with respective facility to inform of all upcoming admissions, ensuring availability and timely admission
• Arrange transportation to facility for any future admissions, if necessary

What We’re Looking For

• If in recovery, min. 1 year period of sustained sobriety required
• 1 year of industry‑related experience required
• Excellent interpersonal and communication skills
• Dignified and compassionate character
• Strong multitasking skills and sound judgement

Where You’ll Work

The Avenues Recovery Center Admissions Office is the spacious and bustling headquarters of our admissions department, located in Bucks County, Philadelphia. With 25‑30 admissions specialists working onsite full‑time, the Avenues Admissions Office is a welcoming and dynamic environment featuring a warm, enjoyable workplace culture. Located just down the block from one of our partial hospitalization/intensive outpatient facilities, Avenues Recovery Center at Bucks, you’ll get a firsthand glimpse of the lifesaving work we do!

Why Join Us?

Avenues features a rich, enjoyable workplace culture where each employee is valued and excellence is constantly pursued. We support our employees unconditionally, and work to provide them with every resource they need to succeed! Aside from generous PTO and compensation, when you join the Avenues family you’ll be eligible for the following benefits package:

• 401K with employer match
• Medical Insurance
• Dental
• Vision
• Accident
• Critical Illness
• Hospital Indemnity
• Voluntary Short‑Term Disability
• Voluntary Long ‑Term Disability
• Employer‑Paid Life and AD&D
• LifeTime Benefit Term Insurance with Long Term Care
• Legal Coverage
• Pet Insurance
• Identity Theft Protection
• Employer‑Paid Employee Assistance Program
• Flexible Spending Account (FSA) - Medical