Admissions Coordinator

Pathway Society Inc; Santa Clara (CA); On-site; USD 55,000 - 65,000; Full time

Job summary

Pathway Society Inc. is seeking an Admissions Coordinator to be the first point of contact for clients seeking services for substance use disorders. The role involves clerical duties, data entry in the Unicare system, and compiling reports for county and state agencies.

The ideal candidate will have strong organizational skills, excellent communication, and the ability to work in a fast-paced, client-centered environment, with a focus on professionalism and cultural sensitivity.

Qualifications

• Minimum three years’ experience in an administrative role.
• High school diploma or GED; some college and/or administrative certification preferred.
• Experience working with diverse populations; substance use and/or mental health work preferred.

Responsibilities

• Schedule new client admissions received through the referral service.
• Conduct admissions including legal consents and county assessments.
• Enter client data into Unicare database.
• Send treatment status reports to criminal justice department.
• Submit weekly and monthly reports to the county and state.

Skills

Communication

Time management

Organizational skills

Professionalism

Cultural competence

Education

High school diploma or GED

Some college coursework

Administrative certification (preferred)

Tools

Microsoft Office

Unicare database

Email communication

Job description

Position Description:The admissions coordinator is the clients’ first point of contact with the agency and is responsible for making a positive impact and assisting in changing lives of those with substance use disorders. The admissions coordinator performs a variety of clerical duties, while maintaining a positive attitude and a team oriented mentality.Primary Responsibilities:Schedule new client admissions received through the referral serviceConduct admissions including legal consents and county assessmentsEnter client data into Unicare databaseSend treatment status reports to criminal justice departmentSubmit weekly and monthly reports to the county and stateCompile monthly Medi-Cal billing statementsAttend semi-monthly billing and adult system of care provider meetings at the countyFile client documentsCreate information packets for clientsPerform additional duties as assigned by the director of clinical standardsQualifications:Minimum three years’ experience in an administrative role and high school diploma or GED; some college and/or administrative certification preferredExperience working with diverse populations; substance use and/or mental health work experience preferredMust exhibit cultural competence and sensitivity toward mental health clientsMust exhibit professionalism, punctuality, flexibility, and reliability at-all-timesMust be comfortable with, and entertain frequent interruptions, with patience and decorum, in a fast paced, intensive, client centered environmentExcellent organization and time management skillsExperience with email and Microsoft Office applicationsMust be able to communicate effectively both verbally and in writing in the language spoken by clientsMust obtain CPR/First Aid certification and complete annual required trainingsMust pass comprehensive background check, reference check, and possess a valid driver license, current auto liability insurance and a clean driving recordPhysical RequirementsClimbing; ascending or descending stairs, ramps, using feet and legs and/or hands and arms. Kneeling; bending legs at knee to come to a rest on knee or knees.Crouching; bending the body downward and forward by bending leg and spine.Reaching; extending hand (s) and arms above head in any direction.Hearing; perceiving the nature of sounds at normal speaking levels with or without correction, ability to receive detailed information through oral communication, and to make the discriminations in sound.Lifting; able to lift, carry, push, pull or otherwise move objects up to 20 pounds.Visual acuity to perform an activity such as: preparing and analyzing data and figures and viewing a computer terminal.Other DutiesThis job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, activities and scheduled shift may change at any time, with or without notice.