Admissions Coordinator

MQS Health; Rockville (MD); On-site; USD 40,000 - 75,000; Full time

Benefits offered by this job

Tuition reimbursement

Referral bonus

Health benefits

Vision benefits

Dental benefits

401(k) with match

Life insurance

EAP resources

Job summary

Collingswood Rehabilitation and Healthcare Center is seeking an Admissions Coordinator to create a welcoming admissions experience and guide residents and families through the process. This full-time role focuses on smooth transitions into care with a compassionate, service-focused approach.

Responsibilities include tours, collecting signatures, coordinating with providers, maintaining resident lists, and supporting census goals while delivering excellent customer service.

Qualifications

• Minimum of 2+ years in an Admissions, Business Development, or related role within long-term care or a healthcare setting.
• Previous experience in healthcare community relations strongly preferred.
• Strong sense of urgency, self-motivation, and goal-oriented mindset.

Responsibilities

• Obtain resident/guardian signatures on all required permits, releases, authorizations, and admission documents in a professional and supportive manner.
• Conduct welcoming, informative tours for prospective residents and their families, providing clear, compassionate information about services, facilities, and care options.
• Maintain an accurate, up-to-date listing of all residents and their assigned room numbers to support efficient coordination and communication.
• Coordinate closely with healthcare providers, social workers, and family members to gather necessary documentation and ensure a smooth and timely admissions process.
• Maintain a resident waiting list in accordance with established policies and procedures to ensure fairness, accuracy, and organization.
• Support overall admissions and census goals through responsive communication, follow-up, and excellent customer service.
• Perform other duties as assigned to support admissions, marketing, and overall facility operations.

Skills

Interpersonal skills

Communication

Customer service

Time management

Empathy

Job description

Join our team at Collingswood Rehabilitation and Healthcare Center as an Admissions Coordinator!

Proudly supported by Marquis Health Consulting Services

Full-Time Opportunity

Monday - Friday

$40k - $75k / year (all inclusive)

At Collingswood Rehabilitation and Healthcare Center we believe that every resident’s journey begins with a welcoming, compassionate, and seamless admissions experience. Guided by our core values of Passion, Respect, and Excellence, the Admissions Coordinator plays a key role in creating a positive first impression and ensuring a smooth transition for residents and their families into our care community.

Responsibilities for Admissions Coordinator:

• Obtain resident/guardian signatures on all required permits, releases, authorizations, and admission documents in a professional and supportive manner.
• Conduct welcoming, informative tours for prospective residents and their families, providing clear, compassionate information about services, facilities, and care options.
• Maintain an accurate, up-to-date listing of all residents and their assigned room numbers to support efficient coordination and communication.
• Coordinate closely with healthcare providers, social workers, and family members to gather necessary documentation and ensure a smooth and timely admissions process.
• Maintain a resident waiting list in accordance with established policies and procedures to ensure fairness, accuracy, and organization.
• Support overall admissions and census goals through responsive communication, follow-up, and excellent customer service.
• Perform other duties as assigned to support admissions, marketing, and overall facility operations.

Qualifications for Admissions Coordinator:

• Minimum of 2+ years in an Admissions, Business Development, or related role within long-term care or a healthcare setting.
• Previous experience in healthcare community relations strongly preferred.
• Strong sense of urgency, self-motivation, and goal-oriented mindset.
• Ability to work flexible hours, as admissions and marketing responsibilities may require.
• Excellent interpersonal and communication skills with the ability to engage families with empathy, professionalism, and respect.
• Strong organizational skills with the ability to manage multiple priorities while maintaining accuracy and attention to detail.

Our Core Values in Action

Passion – Bringing energy, compassion, and dedication to supporting families and guiding them through an important transition with care and confidence.

Respect – Treating every resident, family member, and partner with dignity, empathy, and understanding throughout the admissions process.

Excellence – Delivering a seamless, organized, and responsive admissions experience that reflects the highest standards of service and care.

Benefits for Admissions Coordinator:

• Tuition reimbursement
• Employee referral bonus
• Health, vision, and dental benefits
• 401(k) with match,Employee engagement and culture committee
• Company-sponsored life insurance
• Employee assistance program (EAP) resources

Join our team at Collingswood Rehabilitation and Healthcare Center, a 160-bed Sub-Acute, and Long-Term Care facility where compassion and quality care are at the heart of everything we do. Our facility is thoughtfully designed with beautiful common spaces, creating a welcoming, home-like environment not only for our residents but also for our staff. We believe in fostering a positive and supportive workplace where employees feel valued, respected, and empowered to make a difference.

Here, you'll be part of a collaborative and dedicated team that prioritizes professional growth, work-life balance, and a culture of appreciation. If you're passionate about providing exceptional care in a warm, inclusive setting, we would love for you to grow your career with us.

The facility provides equal employment opportunities to all applicants and employees and prohibits discrimination and harassment of any kind. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants are encouraged to apply.