Admissions Coordinator

Rose Hill Center; Holly (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

Rose Hill Center in Holly, MI seeks an Admissions/Marketing Coordinator to respond to inquiries, provide information, schedule tours, and manage referrals.

The role supports external relationships, maintains CRM data, generates monthly reports, and coordinates with outreach to develop partnerships.

Qualifications

• Bachelor's degree in marketing, social services, or related field, or equivalent education and experience.
• Two years related experience in non-profit health care setting preferred.

Responsibilities

• Answer inquiries about Rose Hill Center services and guide next steps.
• Provide application and release-of-information forms to prospective residents and families.
• Schedule and conduct on-site tours for prospective residents, families, and referral sources.
• Enter inquiry data and maintain the CRM database.
• Maintain CRM records for former residents and families.
• Build external relationships with community marketing entities for referrals.
• Research and contact new referral sources with supervisor coordination.
• Develop ongoing contact with interested families and manage referrals.
• Maintain referral files and coordinate with Outreach for visits.
• Prepare monthly Admissions Committee minutes and reports.

Skills

CRM management

Interpersonal communication

Administrative coordination

Education

Bachelor's degree in marketing, social services, or related field

Tools

CRM software

Job description

Job Details

Job Location: Holly, MI 48442

Essential Functions and Responsibilities

• Answers, responds to, and screens incoming inquiries regarding services offered by Rose Hill Center and provide additional information and direction for next steps.
• Provide application and releases of information forms to prospective resident, families and referral sources.
• Schedule and conduct on-site tours / visits for prospective resident, families, and referral sources.
• Enter data regarding inquiries and maintain CRM database.
• Maintain CRM database of former residents and their families.
• Assist in establishing strong and effective external relationships with community-based marketing entities relating to referral development, admissions, and potential partnerships with programs and services.
• Research and initiate contact with new referral sources, in coordination with supervisor.
• Develop and maintain database for on-going contact; develop a process for continuous, on-going contact with families who have expressed interest in Rose Hill.
• Maintain referral files / schedule professional visits in coordination with Outreach.
• Maintain other program information and files.
• Appropriately represent Rose Hill on and off site.
• Coordinate with participants in external events.
• Serve on Admission / Marketing Committee.
• Maintain minutes of the Admissions Committee meetings.
• Create and maintain monthly reports used by the admissions department.
• Prepare correspondence to families regarding decisions made by the Financial Assistance Committee.
• Other related duties as assigned.

Qualifications

Job Requirements

• Bachelors’ degree in marketing, social services, or related field, or equivalent education and experience.
• Two years related experience in non-profit health care setting preferred.