Admissions Coordinator

Front Porch Communities & Services; Cupertino (CA); On-site; USD 41,000 - 53,000; Full time

Job summary

Front Porch Communities & Services seeks an Admissions Coordinator to manage the admission process for residents and patients across its care facilities. You will coordinate with physicians, nursing, housekeeping and other staff to schedule admissions and assign accommodations based on preferences and space availability.

The role requires interviewing applicants, preparing admission records, and verifying insurance coverage.

Qualifications

• Bachelor's Degree required or equivalent qualifications.

Responsibilities

• Coordinate admission of patients or residents into Front Porch care facilities or hospitals.
• Provide high‑quality customer service to residents, families, co‑workers and vendors.
• Consult with physicians and staff to coordinate and schedule admissions.
• Assign accommodations based on preferences, needs and availability.
• Ensure accommodations are clean and presentable per agreements and guidelines.
• Interview applicants to determine eligibility for admission.
• Prepare admission and discharge records and occupancy data.
• Verify insurance coverage and benefits details with insurers.

Skills

Problem solving

Education

Bachelor's Degree

Job description

Summary

Coordinates processes related to admission of patients and/or residents into Front Porch care facilities or residential facilities and hospitals.

Sunny View Retirement Community
Pay Range: $30.00 - $38.34

Summary

Coordinates processes related to admission of patients and/or residents into Front Porch care facilities or residential facilities and hospitals.

Detailed Responsibilities

• Admissions Coordinator
• Provides quality Customer Service efficiently to residents, families, co-workers and vendors in a manner to ensure satisfaction
• Confers with physicians (when applicable), nursing, housekeeping, environmental services and other staff members to coordinate and schedule admission of patients or residents
• Assigns accommodations based on clients preference, needs, availability of space, physician's admittance orders (when applicable), and other information
• Ensures that the accommodation is clean, refurbished and presentable according to prior agreements, governmental guidelines, company standards and patient / guest expectations
• Interviews patient/ resident or patient / resident's representative to obtain necessary personal and financial data to determine eligibility for admission
• Prepares records of admission and discharges, compiles occupancy and other required data
• Contacts insurance company to verify patient / resident coverage and obtain information concerning extent of benefits and answers questions regarding statements and insurance coverage
• Determines work procedures, prepares work schedules, expedites workflow, issues written and oral instructions and studies and standardizes procedures to improve efficiency of subordinates
• Attends and participates in department head meetings, patient/resident evaluation meetings, and other meetings as assigned
• Follows department safety standards, practice body mechanic techniques and participate in campus-wide safety programs
• Performs all duties in a safe and efficient manner Wears PPE/safety equipment as required for the job Reports any safety hazards and/or accidents to supervisor
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws which may include directly or indirectly supervision of admission assistants, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
• Front Porch is committed to the prevention of accidents by providing equipment with safeguards, personal safety equipment on jobs which require it, and adequate safety instructions to all employees
• All employees are required to follow safe work habits in order to prevent injuries to themselves, residents, visitors or other employees

Essential

Competencies and skills:

• Ability to deal with problems involving a few concrete variables in standardised situations

Credentials

Education with Equivalent Qualifications:

Essential

• Bachelor's Degree

Experience With Equivalent Qualifications

Compensation Disclaimer: The actual compensation offered will depend on a wide range of factors including, but not limited to, the selected candidate’s knowledge, skills, experience, training, education, and licensure/certifications (as applicable).

Front Porch is an Equal Opportunity Employer. We support all aspects of diversity and provide equal employment opportunity to all employees and applicants without regard to race, color, religion, sex, marital status, national origin, age, sexual orientation, disability or status as a veteran in accordance with the applicable nondiscrimination laws. Final candidates must successfully complete a pre‑employment physical, physical abilities test, drug screen and criminal background clearance.