Admissions Coordinator

Covingtonpostacute; Covington, Northern (TN, KY); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid sick leave

PTO

Vision

401(k)

Life insurance

Job summary

Covington Post Acute in Covington, Tennessee, is seeking an Admissions Coordinator to streamline intake, ensure compassionate service, and maintain compliant processes in a skilled nursing setting.

You will verify patient information and insurance benefits, coordinate with medical staff, and manage records while delivering exceptional customer service.

The role requires attention to detail, strong communication, and experience with EMR systems and insurance verification in long-term care.

Qualifications

• Bachelor's degree in healthcare administration, business, or related field preferred.
• Minimum of 2 years of admissions or patient services experience in Skilled Nursing or Long-Term Care.
• Proficient in healthcare software and EMR systems.
• Familiarity with insurance verification processes and healthcare regulations.

Responsibilities

• Manage admissions process for all incoming patients.
• Gather and verify patient information, including personal details and insurance data.
• Coordinate with medical staff to ensure appropriate assignment of patients to departments.
• Address patient queries and concerns, providing exceptional customer service at all times.
• Maintain accurate and up-to-date patient records and documentation within the healthcare system.
• Collaborate with insurance companies to confirm coverage and benefits for all patients.
• Ensure compliance with all relevant healthcare regulations and policies throughout the admission process.

Skills

EMR systems

Insurance verification

Customer service

Healthcare communications

Education

Bachelor's degree in healthcare administration, business, or related field

Job description

Covington Post Acute , located in Covington, Tennessee, is a Medicare and Medicaid-certified skilled nursing facility. It offers care for up to 98 residents in private and semi-private suites. The facility emphasizes a comfortable and engaging environment with indoor and outdoor common spaces, personalized dietary plans, and a variety of social activities. Additional services include nursing, physical and occupational therapy, mental health support, and more.

At Covington Post Acute , we are committed to providing exceptional skilled nursing and rehabilitation services to our residents in a compassionate and supportive environment ensuring our residents thrive in comfort and dignity.

We are looking for passionate and dedicated individuals to join our team and contribute to our mission of delivering high-quality care. Whether you are an experienced professional or exploring a rewarding career in healthcare, Covington offers a collaborative and growth-focused workplace where your efforts truly make an impact

Position Overview:

The Admissions Coordinato r plays a pivotal role in a Skilled Nursing Facility, ensuring that the intake process for patients is efficient, compassionate, and compliant with all regulations. This position requires a detail-oriented individual who possesses exceptional communication skills and a strong understanding of healthcare systems. The Admissions Coordinator will be responsible for overseeing the admission procedures, which include gathering patient information, verifying insurance benefits, and facilitating the entry of patients into the healthcare facility. The role necessitates a proactive approach in addressing patient needs and concerns while collaborating closely with medical staff to ensure seamless transitions from admission to treatment.

• Manage and oversee the admissions process for all incoming patients.
• Gather and verify patient information, including personal details and insurance data.
• Coordinate with medical staff to ensure appropriate assignment of patients to departments.
• Address patient queries and concerns, providing exceptional customer service at all times.
• Maintain accurate and up-to-date patient records and documentation within the healthcare system.
• Collaborate with insurance companies to confirm coverage and benefits for all patients.
• Ensure compliance with all relevant healthcare regulations and policies throughout the admission process.

Qualifications:

• Bachelor's degree in healthcare administration, business, or a related field preferred.
• Minimum of 2 years of experience in an admissions or patient services role within Skilled Nursing or Long-Term Care.
• Proficient in healthcare software and electronic medical records (EMR) systems.
• Familiarity with insurance verification processes and healthcare regulations.

• Paid sick leave
• PTO
• Vision
• 401(k)
• Life insurance

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.