Admissions Coordinator

Spaulding Rehabilitation; Boston (MA); Hybrid; USD 27,000 - 39,000; Full time

Job summary

Spaulding Rehabilitation Hospital Corporation is seeking an Admissions Clerk to warmly welcome patients, collect personal and medical details, and determine admission eligibility. You will review benefits and financial responsibility forms and may arrange services such as transportation.

The role involves coordinating with healthcare providers, insurers, and other parties; ensuring accurate documentation for admission; and supporting patients and families through the admissions process.

Qualifications

• Associate's or higher education in healthcare or business administration preferred.
• Experience in hospital admissions, patient registration, scheduling, or referrals preferred.
• Knowledge of medical terminology and insurance processes is advantageous.

Responsibilities

• Communicate with patients, families and providers to gather information for admission.
• Review admission requests for eligibility and appropriateness for admission.
• Document patient personal and medical information in the system to complete admission.
• Coordinate patient admissions with healthcare providers, insurers and other parties.
• Verify insurance coverage and resolve issues related to insurance.
• Answer questions or concerns regarding the admissions process.

Skills

Computer proficiency

Interpersonal skills

Attention to detail

Organization

Medical terminology knowledge

Education

Associate's Degree in Healthcare Administration

Associate's Degree in Business Administration

High School Diploma or Equivalent

Tools

None

Job description

Site: The Spaulding Rehabilitation Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for both welcoming patients and collecting their personal and medical information. Helps to determine whether the patient will be admitted. Review patients' medical benefits and financial responsibility forms. May also arrange services for patients, such as transportation.

Does this position require Patient Care?

No

Essential Functions

• Communicate with patients, families and healthcare providers to gather required information for admission.
• Review and evaluate patient admission requests to ensure eligibility and appropriateness for admission.
• Documents patients personal and medical information in the system ensuring all necessary information is completed and approved prior to admission.
• Coordinate patient admissions with health care providers, insurance companies and other relevant parties.
• Verify insurance coverage and work with patients and families to resolve any issues related to insurance.
• Assist patients and families with any question or concerns related to the admissions process.

Qualifications

Education

Associate's Degree Healthcare Administration preferred or Associate's Degree Business Administration preferred or High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?

No

Experience

hospital admissions/healthcare admissions/Patient registration/Patient scheduling/Patient referrals experience 0-1 year preferred

Knowledge, Skills And Abilities

• Computer proficiency required.
• Highly developed communications and interpersonal skills working with various populations required.
• Excellent attention to detail.
• Strong organizational and multitasking abilities.
• Knowledge of medical terminology and insurance processes.

Additional Job Details (if Applicable)

Remote Type

Hybrid

Work Location

300 First Avenue

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$19.81 - $28.30/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

1400 The Spaulding Rehabilitation Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.