ADMISSIONS CONSULTANT - BH - PRN

Universal Health Services; Raleigh (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Universal Health Services is seeking a security/reception professional to greet patients, manage front-desk operations, and support safety across clinical areas. The role includes patient observation, information gathering, and assisting with transfers and belongings.

You will act with urgency in daily operations while maintaining patient privacy and safety. This is an on-site position with hospital-based responsibilities.

Qualifications

• Knowledge of hospital emergency codes.
• Ability to perform phone/reception responsibilities.
• Strong customer service and communication skills.
• Demonstrates ability to maintain composure in a fast-paced setting.

Responsibilities

• Greet new incoming patients and respond to their needs.
• Observe patients and assist with transfers and belongings as needed.
• Collect patient information and maintain accurate records.
• Respond to security concerns and ensure a safe environment.

Skills

Phone/reception duties

Security awareness

Customer service

Multitasking

Communication skills

Written communication

Problem solving

Education

High School diploma or equivalent

Job description

Responsibilities

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World's Most Admired Companies by Fortune; listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points,

an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws

Notice

Avoid and Report Recruitment Scams

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

Qualifications

POSITION SUMMARY:

To perform a variety of security and safety related functions while involved in the safe - guarding of employees, patients, visitors, physicians and property. Services include greeting new incoming patients, patient observation, gathering patient information along with contraband searches. Assist with transferring patients and patient's belongings.

QUALIFICATIONS:

Education/training:

• High School diploma or equivalent.

Experience:

At least 6 months of reception or behavorial health technician experience, preferably in a hospital or other institutional setting.

Licensure/Certification:

• Current North Carolina Driver's License

Knowledge and Skills:

• Ability to perform phone/reception responsibilities
• Knowledge of hospital emergency codes.
• Possess a keen eye for security breaches and possess a proactive response time to potential security / safety risks.
• Strong customer service skills.
• Skill in answering multi-line phone system, and take accurate messages.
• Ability to deal with multiple interruptions.
• Displays an understanding of the basic concepts of safe, supportive, nurturing, & therapeutic human interactions.
• Demonstrates understanding of appropriate patient safety measures.
• Effectively interacts with patients, peers, & families.
• Demonstrates consistent ability to problem-solve & communicate clearly, both verbally & in writing.
• Demonstrates regular, required attendance.