Admissions Clerk

Appalachian Regional Healthcare (ARH); West Liberty (KY); On-site; USD 32,000 - 43,000; Full time

Job summary

Appalachian Regional Healthcare is seeking an Admissions Clerk to provide efficient and courteous registration, transfer, and discharge of patients at our facility.

You will greet patients and visitors, answer calls, manage charts and records, handle payments, and coordinate with clinical staff to ensure smooth admissions. Candidates should have a High School diploma or GED, basic typing speed, and experience with front-desk duties; on-the-job training is provided.

Qualifications

• High School Diploma or GED or equivalent.
• 3–6 months on-the-job training required for proficiency.
• Experience dealing with the public is desirable.

Responsibilities

• Greet patients and visitors in person or by phone, providing courteous information.
• Operate telephone, paging, and communications system; maintain records and assist families.
• Determine patient needs and coordinate admissions or referrals; escort as needed.
• Maintain inpatients roster, admission scheduling, and room availability communications.
• Prepare records relating to admission, payment, and discharge; pull patient charts.
• Handle money and complete cashier duties; issue receipts.
• Operate standard office machines and equipment.
• Perform other related duties as assigned.

Skills

Front desk reception

Cash handling

Typing 30 wpm

Phone etiquette

Office equipment operation

Education

High School Diploma or GED

Tools

Office equipment

Job description

Overview

The Admissions Clerk is responsible for efficient and courteous registration, transfer, and discharge of patients.

Overview

The Admissions Clerk is responsible for efficient and courteous registration, transfer, and discharge of patients.

Responsibilities

• Serves as general receptionist for the hospital, greeting patients and visitors in person or by phone in a courteous manner.
• Provides general information concerning the hospital and/or patient's condition in accordance with hospital guidelines and secures signatures on documents if required.
• Operates communication system placing and answering telephone calls, paging or contacting staff, and keeping appropriate records and assists in locating patient's families.
• Determines patient's needs by admitting to hospital or referring to appropriate facility and escorts patient to proper area or arranges for transportation.
• Maintains a roster of inpatients by names, bed number, and religious preference, reporting daily on admissions and discharges.
• Maintains elective admission schedule and contacts patients when rooms are available.
• Prepares all necessary records relating to admission, payment, and discharge of patient.
• Pulls patient charts.
• Maintains appointment schedules.
• Handles money.
• Retains custody of hospital keys as required.
• May assist patients in and out of vehicles.
• Operates various office equipment.
• Performs cashier duties, e.g. receipts of payment and issuance of receipts.
• Performs other related duties as assigned.

Qualifications

Education

• High School Diploma or GED equivalent.

Experience

• Experience in dealing with public is desired.
• Three (3) to six (6) months on-the-job training is required to attain proficiency of performance of assigned duties and responsibilities.

Required Skills, Knowledge & Abilities

• Must operate routine office machines, including but not limited to postage meter, typewriter, display terminal and terminal printing, adding machine and copy machine, fax machine, medifax machine and communications system.
• Must type 30 words per minute accurately.