Admissions Clerk

Appalachian Regional Healthcare Inc.; Sprague (WV); On-site; USD 18,000 - 23,000; Full time

Job summary

Appalachian Regional Healthcare Inc. in Sprague, West Virginia, is seeking an Admissions Clerk to greet patients, register and discharge them, and coordinate with hospital staff.

The role includes answering phones, providing information per guidelines, securing signatures when required, maintaining patient charts and schedules, and handling cashier duties with receipts.

A High School Diploma or GED is required, and 3–6 months of on‑the‑job training helps attain proficiency in daily duties.

Qualifications

• High School Diploma or GED is required.
• Experience dealing with the public is desired.
• 3 to 6 months on-the-job training is required to attain proficiency.

Responsibilities

• Greet patients and visitors in person or by phone in a courteous manner.
• Provide information concerning the hospital and patient condition per guidelines and secure signatures when required.
• Operate telephone system, paging or contacting staff, and keep appropriate records; assist in locating patient families.
• Determine patient needs by admitting or referring to appropriate facility and escort or arrange transportation.
• Maintain a roster of inpatients by names, bed number, and religious preference; report admissions and discharges daily.
• Maintain elective admission schedule and contact patients when rooms are available.
• Prepare all necessary records relating to admission, payment, and discharge of patient.
• Pull patient charts.
• Maintain appointment schedules.
• Handle money; perform cashier duties and issue receipts.
• Retain custody of hospital keys as required.
• May assist patients in and out of vehicles.
• Operate various office equipment.

Skills

Typing 30 wpm

Customer service

Public interaction

Education

High School Diploma or GED

Tools

Postage meter

Typewriter

Display terminal

Terminal printing

Adding machine

Copy machine

Fax machine

Medifax machine

Communications system

Job description

Overview

The Admissions Clerk is responsible for efficient and courteous registration, transfer, and discharge of patients.

Responsibilities

• Serves as general receptionist for the hospital, greeting patients and visitors in person or by phone in a courteous manner.
• Provides general information concerning the hospital and/or patient's condition in accordance with hospital guidelines and secures signatures on documents if required.
• Operates communication system placing and answering telephone calls, paging or contacting staff, and keeping appropriate records and assists in locating patient's families.
• Determines patient's needs by admitting to hospital or referring to appropriate facility and escorts patient to proper area or arranges for transportation.
• Maintains a roster of inpatients by names, bed number, and religious preference, reporting daily on admissions and discharges.
• Maintains elective admission schedule and contacts patients when rooms are available.
• Prepares all necessary records relating to admission, payment, and discharge of patient.
• Pulls patient charts.
• Maintains appointment schedules.
• Handles money.
• Retains custody of hospital keys as required.
• May assist patients in and out of vehicles.
• Operates various office equipment.
• Performs cashier duties, including receipt of payments and issuance of receipts.
• Performs other related duties as assigned.

Qualifications

Education

• High School Diploma or GED equivalent.

Experience

• Experience in dealing with public is desired.
• Three (3) to six (6) months on-the-job training is required to attain proficiency of performance of assigned duties and responsibilities.

Required Skills, Knowledge & Abilities

• Must operate routine office machines, including but not limited to postage meter, typewriter, display terminal and terminal printing, adding machine and copy machine, fax machine, medifax machine and communications system.
• Must type 30 words per minute accurately.