Admissions Clerk

Appalachian Regional Healthcare Inc.; Sprague (WV); On-site; USD 28,000 - 36,000; Full time

Job summary

Appalachian Regional Healthcare Inc. seeks an Admissions Clerk to welcome patients and visitors, provide hospital information, and handle admissions, payments, and discharge documents.

You will operate the hospital phone network, maintain schedules, pull charts, and assist with transportation arrangements as needed. The role requires a high school diploma or GED and 3–6 months of on-the-job training; strong customer service, accurate typing, and routine office machine skills are essential for

Qualifications

• High School Diploma or GED equivalent.
• Experience in dealing with public is desired.
• Three (3) to six (6) months on-the-job training is required.
• Must type 30 words per minute accurately.
• Must operate routine office machines.

Responsibilities

• Serves as general receptionist for the hospital, greeting patients and visitors in person or by phone.
• Provides information concerning the hospital and patient condition per guidelines and secures signatures when required.
• Operates the telephone system, paging, staff contact, and keeps records; assists in locating patient families.
• Determines patient needs, admits to hospital or refers to appropriate facility, and escorts or arranges transport.
• Maintains inpatient roster by name, bed number, and religious preference; reports daily admissions and discharges.
• Maintains elective admission schedule and notifies patients when rooms are available.
• Prepares records relating to admission, payment, and discharge; pulls patient charts.
• Maintains appointment schedules; handles money and issues receipts; retains hospital keys.

Skills

Customer service

Typing 30 wpm

Cash handling

Phone etiquette

Education

High School Diploma or GED

Tools

Postage meter

Typewriter

Telephone system

Fax machine

Copier

Job description

Overview

The Admissions Clerk is responsible for efficient and courteous registration, transfer, and discharge of patients.

Responsibilities

• Serves as general receptionist for the hospital, greeting patients and visitors in person or by phone in a courteous manner.
• Provides general information concerning the hospital and/or patient's condition in accordance with hospital guidelines and secures signatures on documents if required.
• Operates communication system placing and answering telephone calls, paging or contacting staff, and keeping appropriate records and assists in locating patient's families.
• Determines patient's needs by admitting to hospital or referring to appropriate facility and escorts patient to proper area or arranges for transportation.
• Maintains a roster of inpatients by names, bed number, and religious preference, reporting daily on admissions and discharges.
• Maintains elective admission schedule and contacts patients when rooms are available.
• Prepares all necessary records relating to admission, payment, and discharge of patient.
• Pulls patient charts.
• Maintains appointment schedules.
• Handles money.
• Retains custody of hospital keys as required.
• May assist patients in and out of vehicles.
• Operates various office equipment.
• Performs cashier duties, including receipt of payments and issuance of receipts.
• Performs other related duties as assigned.

Education

• High School Diploma or GED equivalent.

Experience

• Experience in dealing with public is desired.
• Three (3) to six (6) months on-the-job training is required to attain proficiency of performance of assigned duties and responsibilities.

Required Skills, Knowledge & Abilities

• Must operate routine office machines, including but not limited to postage meter, typewriter, display terminal and terminal printing, adding machine and copy machine, fax machine, medifax machine and communications system.
• Must type 30 words per minute accurately.