Admissions Clerk

Port St. Lucie Hospital; Port (OK); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

PTO and Sick time

Job summary

Port St. Lucie Hospital is seeking a detail-oriented Admissions Clerk for evening shifts to support patient intake in our behavioral health facility, handling insurance verification, pre-certifications, and document processing.

You will collaborate with nursing and admissions staff, maintain patient confidentiality under HIPAA, and help manage information flow, notifications, and workflows across the department.

Qualifications

• High School Diploma or equivalent required.
• 1–3 years of healthcare experience preferred, ideally in behavioral health or mental health.
• Experience with insurance verification and pre-certification processes preferred.
• Knowledge of medical terminology and third-party reimbursement programs.
• Strong organizational, communication, and multitasking skills.
• Ability to maintain professionalism and confidentiality in a fast-paced environment.

Responsibilities

• Receive, review, and process incoming electronic and faxed admissions documents
• Verify insurance coverage and communicate information to nursing and admissions teams
• Complete insurance pre-certifications and document outcomes accurately
• Maintain accurate documentation and properly close out S-Faxes
• Time-stamp and organize incoming documentation
• Assist with hospital codes and emergency situations as needed
• Maintain patient confidentiality and comply with HIPAA standards
• Collaborate effectively with interdisciplinary teams
• Support departmental projects and additional administrative duties as assigned

Skills

Healthcare experience

Insurance verification

Medical terminology

Organizational skills

Communication skills

Confidentiality

Education

High School Diploma

Job description

Port St. Lucie Hospital

Admissions Clerk- Evenings

Location: Port St Lucie Hospital

Position Summary

Port St Lucie Hospital is seeking a detail-oriented and compassionate Admissions Clerk to support the admissions process for patients entering our behavioral health facility. This role is responsible for insurance verification, pre-certifications, fax processing, and collaborating closely with nursing and admissions staff to ensure a smooth patient intake experience.

Key Responsibilities

• Receive, review, and process incoming electronic and faxed admissions documents

• Verify insurance coverage and communicate information to nursing and admissions teams

• Complete insurance pre-certifications and document outcomes accurately

• Maintain accurate documentation and properly close out S-Faxes

• Time-stamp and organize incoming documentation

• Assist with hospital codes and emergency situations as needed

• Maintain patient confidentiality and comply with HIPAA standards

• Collaborate effectively with interdisciplinary teams

• Support departmental projects and additional administrative duties as assigned

Qualifications

• High School Diploma or equivalent required

• 1–3 years of healthcare experience preferred, ideally in behavioral health or mental health

• Experience with insurance verification and pre-certification processes preferred

• Knowledge of medical terminology and third-party reimbursement programs

• Strong organizational, communication, and multitasking skills

• Ability to maintain professionalism and confidentiality in a fast-paced environment

Work Environment

• Primarily indoor, temperature-controlled healthcare environment

• Collaborative team-focused setting

• Medical, Dental and Vision insurance

• 401K

• PTO and Sick time

This position requires a pre-employment Level 2 Background check: https://info.flclearinghouse.com