Admissions Attendant

WonderWorks; City of Syracuse (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

WonderWorks is seeking dynamic Admissions Attendants for its indoor amusement park in Syracuse. As the first point of contact, you will welcome guests, provide information, and ensure a great experience. Ideal candidates have strong customer service skills and the ability to process transactions in a lively environment.

Qualifications

• Excellent communication and customer service skills are essential.
• Ability to stand or walk for prolonged periods.
• Basic mathematical skills for cash handling.

Responsibilities

• Greet and interact with guests as they enter and exit the attraction.
• Process transactions accurately and assist guests with questions.
• Maintain a clean and organized work environment.

Skills

Customer Service Skills

Communication Skills

Observational Skills

Job description

Do you have a knack for creating wonder and sparking imaginations? Flip everything you know about work upside-down! WonderWorks is looking for dynamic people to join our team. WonderWorksis an indoor amusement park that combines education and entertainment with more than 100 hands-on exhibits that challenge the mind and spark the imagination.
WonderWorks (Syracuse) is looking for Admissions Attendants to join our team! Our Admissions Attendants are the first to interact with our guests as they welcome them into the adventure of the upside-down building. Admissions Attendants are an intrinsic part of positive ticket sale interactions including sharing valuable information with guests, setting the tone for the WONDERful experiences they have in store for them inside the attraction!
Responsibilities:

• Greet, welcome, and interact with all guests as they enter and exit the attraction
• Answer guest questions and offer assistance in a friendly manner that provides exceptional customer service
• Accurately process transactions through a point-of-sale system including proper cash handling in a high-volume environment
• Upsell guests on additional services offered at the point of sale including combo tickets, souvenir books, and ticketed shows if applicable
• Answer phones and courteously redirect calls to the appropriate department
• Maintain a clean and organized work environment
• Perform other duties as assigned

Qualifications:

• Excellent communication skills and customer service skills
• Observational skills to ensure safe practices and recognize guest needs
• Basic mathematical skills, as needed to make change

• Ability to stand or walk throughout the work area for prolonged periods

• Ability to lift and/or move up to 25 pounds
• Ability to work any shift including nights, weekends, holidays, and weather conditions required

• Previous themed entertainment and sales experienceis preferred

WonderWorks is an Equal Opportunity Employer. Candidates are subject to background checks. Regular attendance is required.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.
Now that you know more about the role, help us learn more about your professional skills! Please follow the steps to apply today!