Admissions Director (Non Nurse)

Life Care Centers of America; Fitchburg (MA); On-site; USD 70,000 - 100,000; Full time

Job summary

Life Care Centers of America seeks an Admissions Director (Non Nurse) to oversee the admissions process in a post-acute care setting in Massachusetts. The role ensures paperwork accuracy, timely approvals, and coordination with clinical teams and families.

Ideal candidates have a high school diploma and healthcare exposure, with strong decision-making, communication, and confidentiality practices. The position emphasizes budget management and adherence to company policies and standards.

Qualifications

• High school diploma or equivalent.
• Healthcare experience preferred.
• Familiar with the professional medical community.

Responsibilities

• Gather and enter all necessary admissions paperwork
• Ensure that patient applications for admission are approved/not approved within a two (2) hour period
• Plan follow up visits and interviews with patients
• Conduct facility tours to potential patients, families, and visitors and educate them on key benefits of the facility
• Recruit, select, train, counsel, and supervise admissions staff (if applicable)
• Effectively manage and operate within budget
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language

Skills

Independent decision making

Customer service

Communication

Team collaboration

Education

High school diploma or equivalent

Job description

Live the Mission

Position Summary

The Admissions Director (Non Nurse) facilitates and oversees the admissions process in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, and Licensure Requirements

• Have a high school diploma or equivalent
• Health care experience preferred
• Familiar with the professional medical community

Specific Job Requirements

• Possess the ability to make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training

Essential Functions

• Gather and enter all necessary admissions paperwork
• Ensure that patient applications for admission are approved/not approved within a two (2) hour period
• Plan follow up visits and interviews with patients
• Conduct facility tours to potential patients, families, and visitors and educate them on key benefits of the facility
• Recruit, select, train, counsel, and supervise admissions staff (if applicable)
• Effectively manage and operate within budget
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language

An Equal Opportunity Employer