Admissions Assistant (Non Nurse)

Life Care Centers of America; Plainwell (MI); On-site; USD 21,000 - 28,000; Full time

Job summary

Life Care Centers of America is seeking an Admissions Assistant (Non Nurse) to facilitate and support the admission process. This role ensures compliance with laws and Life Care standards, and provides patient and family assistance at admission.

Responsibilities include gathering admission paperwork, guiding tours for new patients and families, and maintaining professionalism and confidentiality across all interactions.

Qualifications

• High school diploma or equivalent.
• Prior healthcare experience preferred.
• Possesses the ability to make independent decisions when warranted.
• Reads, writes, speaks, and understands English.

Responsibilities

• Gather and enter all necessary admission paperwork.
• Provide assistance for patient and family at time of admission.
• Assist with follow up visits and interviews with all new patients after admission.
• Assist or provide facility tours to potential and newly admitted patients, families, and visitors.
• Exhibit excellent customer service and a positive attitude towards patients.
• Assist in evacuation of patients.
• Demonstrate dependable, regular attendance.
• Communicate and function productively on an interdisciplinary team.

Skills

Independent decision-making

English proficiency

Healthcare experience

Education

High school diploma or equivalent

Job description

Live the Mission

Position Summary

The Admissions Assistant (Non Nurse) facilitates and supports the admission process in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, and Licensure Requirements

• High school graduate or equivalent
• Prior healthcare experience preferred

Specific Job Requirements

• Possess the ability to make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training

Essential Functions

• Gather and enter all necessary admission paperwork
• Provide assistance for patient and family at time of admission
• Assist with follow up visits and interviews with all new patients after admission
• Assist or solely provide facility tours to potential and newly admitted patients, families, and any visitors
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language

An Equal Opportunity Employer