Admissions Assistant (Full-Time, 2 positions)

University of Texas; Austin, Northern (TX, KY); Hybrid; USD 34,000 - 46,000; Full time

Benefits offered by this job

Complimentary museum admission

20% discount at Museum Store

Job summary

The University of Texas at Austin is seeking an Admissions Assistant for the Jack S Blanton Museum of Art on the UT Main Campus. The role focuses on visitor services, admissions processing, and sales while promoting memberships and museum programs.

You will support daily accounting tasks, manage CRM records, and assist with volunteer coordination. A high school diploma and strong customer service skills are required, with a non-standard workweek and a commitment to excellent visitor experiences.

Qualifications

• High school diploma or GED required.
• 1 year clerical experience with ticketing, CRM, cash handling.
• Accurate, detail-oriented with strong customer service.
• Proficient with MS Word and Excel; comfortable with PC/Mac.
• Able to work Wed-Sun; non-standard schedule.
• Strong verbal and written communication; multitask.

Responsibilities

• Manage visitor relations, admissions, and POS transactions; promote memberships and revenue opportunities.
• Process group sales; maintain CRM data; generate and distribute reports.
• Provide receptionist duties; answer inquiries; assist with staff and volunteers.

Skills

Customer service

Attention to detail

Multitasking

Communication

Computer skills (Word/Excel)

Education

High school diploma or GED

Bachelor’s degree in Art/Business

Tools

Tessitura

Altru

Job description

Job Information

Job Posting Title: Admissions Assistant

Hiring Department: Jack S Blanton Museum of Art

Position Open To: All Applicants

Weekly Scheduled Hours: 40

FLSA Status: Non-Exempt from FLSA

Earliest Start Date: Sep 01, 2026

Position Duration: Expected to Continue Until Aug 31, 2029

Location: UT MAIN CAMPUS

Responsibilities

• Visitor Relations and Sales Transactions: Deliver an exceptional, welcoming visitor experience that drives repeat visitation, membership conversion, and positive word-of-mouth. Check in visitors (individuals and groups), process admissions, and promote memberships and other revenue opportunities. Handle all point-of-sale transactions including credit cards, cash, and coupons. Actively support sales goals through outreach, upselling, and membership promotion. Process group sales and maintain CRM records, ensuring accurate data entry and related administrative support. Respond to visitor and member inquiries and resolve issues in person; monitor voicemails online or via email in a professional and timely manner. Stay informed on exhibitions, programs, and campaigns to provide accurate information and support promotion efforts. Collaborate across departments to encourage membership and enhance visitor engagement. Provide visitor service support at the Blanton Museum's Kelly Building (BMK) by standing to greet and direct guests, monitor attendance, and answer visitor questions. Assist with "Lost & Found" management, "Kids box" restocking, and "MakeWild" duties.
• Daily Accounting and Reporting: Prepare daily deposits and assist with basic accounting reconciliation. Generate and distribute admissions, attendance, and related reports.
• Administrative and Volunteer Support: Answer phones and manage departmental messages. Support supervision of student workers and volunteers as needed. Maintain inventory of printed materials and ensure signage is current and properly displayed. Other related functions as assigned.

Required Qualifications

• High school diploma or GED.
• Must be able to work Wednesday through Sunday (non-standard work week). Holiday hours may be required. Additional hours may be required during peak periods and museum events.
• 1 year demonstrated experience with clerical functions to include: ticketing systems, constituent database, cash register, or point of sale equipment.
• Experience in a position that requires a high degree of accuracy; detail-oriented.
• Must enjoy working with public and display strong customer service skills.
• Ability to be courteous while confidently enforcing museum policies with all visitors.
• Skilled in the use of PC or Mac computers and basic office software (MS Word and Excel).
• Strong, proactive communication and interpersonal skills (both verbal and written).
• Works well with interruptions and can multitask.
• Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Bachelor's degree or higher in Art, Art History or Business.
• More than the above 1 year demonstrated experience with clerical functions.
• Experience with Tessitura or Altru database and ticketing system.
• Customer service experience in a box office, hotel, museum, or theater.
• Art museum or K-12 teaching experience.
• General interest and knowledge of the arts, Austin, and UT Austin.

Benefits

• Blanton staff has access to complimentary admission to the museum, selected museum events, and a 20% discount at the Museum Store.
• Competitive benefits, programs and services available to University of Texas at Austin employees.

Salary and Working Conditions

Salary $40,000

Work Shift Wednesday - Sunday (non-standard workweek). Holiday hours may be required. Additional hours may be required during peak periods and museum events.

Required Materials

Resume/CV Letter of interest 3 work references with their contact information including email addresses; at least one reference should be from a supervisor.

Employment Eligibility

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: E-Verify Poster (English and Spanish) [PDF] Right to Work Poster (English) [PDF] Right to Work Poster (Spanish) [PDF]

Compliance

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act) and the Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

University Information

UT Austin is a Tobacco-free Campus.