Admissions Assistant Director: Enrollment Leader

Northbridge-University; Florida; On-site; USD 50,000 - 80,000; Full time

Job summary

Northbridge University is seeking an Admissions Assistant Director in Hialeah, FL to lead enrollment activities and drive performance. The role partners with senior admissions leadership to achieve new student and re-entry targets while ensuring quality, compliance, and consistent processes across admissions operations.

The AAD will conduct interviews, observe call quality, review metrics, and deliver coaching and training to address performance gaps.

Qualifications

• An associate's degree from an accredited institution is required.
• Minimum of 2 years of experience in post-secondary admissions operations, enrollment management, CRM/SIS platforms, and performance reporting.
• Demonstrated success as a high-performing individual contributor meeting or exceeding enrollment goals.
• 1 year of experience supporting admissions performance through coaching, quality oversight, systems support, or reporting.
• Ability to translate data into clear, actionable recommendations and interpreting BI tools data/ dashboards.
• Ability to manage multiple priorities in a fast-paced, results-driven environment.
• Solid understanding of admissions systems, workflows, performance metrics, and compliance requirements.
• Availability to work extended hours and weekends.

Responsibilities

• Meet enrollment goals for individual programs and support campus enrollment performance.
• Lead coaching and training to address performance gaps and strengthen execution.
• Provide systems guidance and troubleshooting for admissions tools.
• Translate data insights into actionable coaching strategies with campus leadership.
• Identify and address operational, systems, or compliance risks affecting enrollment performance.
• Lead or co-facilitate admissions training sessions and onboarding support.
• Support rollout of new initiatives, scripts, and process changes.
• Serve as a resource for admissions practices and expectations.

Skills

Data interpretation

BI dashboards

CRM/SIS familiarity

Coaching experience

Multitasking

Admissions systems knowledge

Education

Associate degree

Tools

CRM/SIS platforms

Job description

Northbridge University is seeking an Admissions Assistant Director in Hialeah, FL to lead enrollment activities and drive performance. The role partners with senior admissions leadership to achieve new student and re-entry targets while ensuring quality, compliance, and consistent processes across admissions operations.

The AAD will conduct interviews, observe call quality, review metrics, and deliver coaching and training to address performance gaps.