Admissions Assistant

Heritage Manor Care; Valley Center (CA); On-site; USD 40,000 - 52,000; Full time

Job summary

Heritage Manor Care in Valley Center, CA is seeking an experienced Admissions Assistant to join our clinical team on a full-time basis. You will manage Skilled Nursing Admissions processes, warmly welcoming new residents and ensuring a smooth admission experience.

Role requires knowledge of admission practices, professional interaction with residents, families, staff, and the public, and a commitment to compassionate care.

Qualifications

• Knowledge of Skilled Nursing Admission practices and policies.
• Able to interact professionally with residents, visitors, and staff.
• Willing to adopt new admission methods and processes.

Responsibilities

• Greet new residents, prepare admission packets, and verify room readiness.
• Coordinate with staff to ensure smooth admission and follow-up.
• Maintain positive, empathetic interactions with residents and families.

Skills

Admissions knowledge

Interpersonal skills

Customer service

Communication

Job description

We're a skilled nursing facility looking for dynamic associates to join our clinical team and provide our guests with a care experience that will change their lives! Whether you are just starting your career or have years of experience, and you would like to provide a unique and memorable experience to our guests, we want to meet you!

Our Company Mission: To inspire hope that contributes to health and well-being for a unique care experience. We strive to deliver quality of care and unparalleled hospitality to all our guests and team members.

Our Service Covenant: Smile - Empathy - Recognition - Voice - Integrity - Care - Experience

We are looking for an experience Admissions Assistant - Full-time.

• Knowledge of Skilled Nursing Admission practices, processes, and policies.
• Able to professionally and positively interact with employees, residents, visitors, and the general public.
• Seek new methods and principles and be willing to incorporate them into existing admission practices.
• Will welcome new residents with a packet, ensure room is ready, follow up to ensure admission went smoothly.
• Will have the ability to use patience, be assertive, enthusiastic and friendly.

Requirements

• 6 months in a admissions assistant role in a SNF.